Administrative Coordinator
SURTIDORA DE FRÍOS DE LA PENÍNSULA S.A DE C.V.
Apr 2022 - Current (4 years 1 month)
• Generation of reports and implementation of improvements to enhance operational efficiency.
• Supervision of activities through data analysis using Excel and Power BI.
• Management of resources and results using performance indicators (KPIs).
• Development of process mapping, standardization of procedures, and proposals for operational improvements. Additionally, utilized CRM systems to facilitate continuous improvement based on customer feedback, ensuring that operational enhancements were aligned with client needs and expectations. Furthermore, organized travel arrangements for employees requiring relocation to different states, demonstrating a commitment to supporting team logistics and operational continuity.