Cherwin Fernandez AI-Driven Programmer| AI Enthusiast | Freelance No-Code

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Operations Manager

SAE Sanctuary Alternative Energy Phils Inc

Oct 2015 - Aug 2017 (1 year 11 months)

Operations Manager, Procurement, Client relations for. solar PV project

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Freelance Graphic Designer

Flyer and Brochure Design, Restaurant Menu Design

Oct 2013 - Current (12 years 9 months)

Freelance Graphic Designer • Logo Design, Invitations, Facebook Banner, Sale Banner, Business Cards, T-shirt Print Design • Flyer and Brochure Design, Restaurant Menu Design, Website Design (www.sae.com.ph) Sanctuary Alternative Energy Phils., Inc. (October 2013 - Present) Graphic Designer Job Description: Procurement, Marketing, Installation • Design, conceptualize and prepare marketing materials such as business cards, flyers and website: www.sae.com.ph Operations Manager Job Description: Procurement, Marketing, Installation • Locate and contact suppliers, using sources such as catalogs and the internet. • Determine if inventory quantities are sufficient for needs, ordering more materials when necessary. • Prepare, m

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Operations Processor/Back-office Support

BPO & Shared Services

Oct 2006 - Jul 2013 (6 years 10 months)

- Handled credit bureau disputes from Equifax, Experian, and TransUnion, analyzing policies to determine the validity of requests. - Prepared and sent or faxed letters to customers as necessary, ensuring clear communication and documentation. - Accessed SharePoint for company and department documents, files, and memos to maintain organized records. - Conducted case analysis to resolve issues, concerns, or requests related to returns, exchanges, and credit requests for Kohl's accounts. - Activated prepaid phones and managed account refills for T-Mobile's prepaid division, addressing product and promotion inquiries effectively. - Activated Comcast/XFINITY cable boxes for subscribers, providing basic troubleshooting for cable boxes, remot

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Food, Retail and Sales Exerience

G.H. Bass & Co

May 2000 - Jan 2006 (5 years 9 months)

Sales Consultant. • Lacoste Fragrance. Fragrance Consultant. • Marks & Spencer. Sales Consultant. • Celine Shoes. Stockman. • SM Department Stote & Ever Gotesco. Counter checker and bagger. • Kenny Rogers Roasters. Part-time service crew. QUALIFICATIONS AND TECHNICAL SKILLS • Keen to details and able to work under pressure with less supervision. • Experience in Microsoft Office 365 (Outlook, Excel, Word, Powerpoint, Publisher) • Experience using Sharepoint for accessing team/departmental/company files, documents, memos. • Undertanding and experience of cloud-based applications and services such as Google Drive, OneDrive, Dropbox, Asana. • Experience in creating website using Adobe Muse (sample website: sae.com.ph) • Knowledge in

Cherwin Fernandez

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