Dynamic Business Development and Operations Leader with cross-industry expertise spanning medical tourism, tech, FMCG, and pharmaceuticals. Skilled in accounts receivable (AR) management, sales management, and training and onboarding of new team members and clients on CRM functionalities. Demonstrated success in international patient coordination, forging high-impact strategic partnerships, and leading multicultural teams. Proven ability to deliver growth across Europe, the Middle East, Asia, and Africa.
Proficient in CRM platforms such as Microsoft Dynamics 365 and Zoho Bigin. Recognized for elevating customer experience, maximizing revenue opportunities, and driving culturally informed stakeholder engagement.