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Felipe Valero Agudelo

About

Detail

Bogotá, Bogota, Colombia

Contact Felipe regarding: 

work
Full-time jobs
Starting at USD750/month

Timeline


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Résumé


Jobs verified_user 0% verified
  • M
    Partner Connection Sales Manager
    Microsoft Education,
    Dec 2024 - Feb 2025 (3 months)
    • Managed and facilitated connections between preferred partners and key decision-makers at educational institutions across the USA and Canada. Supported both B2B and B2C business operations, ensuring smooth engagement and growth of partner relationships. Played a key role in tracking and managing license renewals, ensuring timely updates and consistent communication. Utilized Microsoft Dynamics 365 and CMAT CRM tools to track partner engagement, streamline processes, and maintain up-to-date records for business development. • Leveraged LinkedIn Sales Navigator to prospect, engage, and nurture relationships with decision-makers in educational institutions, enhancing outreach and lead tracking efforts. • Contributed to the optimization of pa
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    Real Estate Agent
    Titan Trust Realty,
    Jan 2024 - Dec 2024 (1 year)
    • Executed 50+ daily cold calls, scheduling 2+ qualified appointments per day. • Delivered market analysis and personalized pricing recommendations to empower client decision-making. • Maintained precise CRM records to enhance follow-ups and boost client retention. • Surpassed monthly sales targets through exceptional interpersonal and negotiation skills. • Provided email support by communicating with clients to answer inquiries, share property listings, and schedule appointments for viewings, ensuring timely and clear responses while maintaining professionalism. This experience has strengthened my written communication, responsiveness, and customer service skills, which are essential for success in this role.
  • I
    Sales Agent
    Iberia Airline,
    Jun 2023 - Dec 2023 (7 months)
    • Achieved a 95% customer satisfaction rate by efficiently selling flight tickets, seat upgrades, and baggage services with personalized attention. Enhanced team performance by mentoring new team members on effective sales techniques and best practices. • Boosted operational efficiency by expertly managing customer inquiries and facilitating seamless booking processes. Additionally, I provided email support by sending payment requests and follow-up communications to customers, and offered chat support through Salesforce, assisting customers in real-time with their inquiries and booking issues. This experience in managing customer interactions via both email and chat further enhanced the customer experience and equipped me with strong skills
Education verified_user 0% verified
  • S
    Bachelor's in Industrial Engineering
    Sergio Arboleda University.
    Jan 2025 - Mar 2025 (3 months)
  • S
    Green Belt
    Sergio Arboleda University.
    Jul 2024 - Dec 2024 (6 months)
  • S
    Green Belt Lean Manufacturing Certificate
    Sergio Arboleda University
    Jun 2024 - Jan 2025 (8 months)
  • S
    Yellow Belt Lean Manufacturing Certificate.
    Sergio Arboleda University
    Jan 2024 - Jun 2024 (6 months)
  • S
    Industrial Engineer
    Sergio Arboleda University
    Jan 2021 - Jul 2024 (3 years 7 months)
  • S
    Excel/Programming Management Course.
    Sergio Arboleda University
    Jul 2020 - Jan 2021 (7 months)
  • S
    Bachelor with
    Señora de la Presentación College
    Jan 2016 - Jan 2020 (4 years 1 month)
Projects verified_user 0% verified
  • I
    Investigative Sales Project
    Jul 2020 - Nov 2020 (5 months)
    - Awarded best sales and sustainability project of the degree, where I played a pivotal role in promoting sustainable products and practices. - Managed various sales-related processes that contributed to order management, including tracking and fulfilling orders for eco-friendly products. - Coordinated with suppliers and customers to ensure accurate delivery timelines, monitored order statuses, and resolved issues related to product availability or delivery. - Optimized order processing to reduce waste and improve efficiency, aligning with the sustainability goals of the project, which provided valuable insights into order management in a sustainable context, ensuring timely fulfillment and enhancing customer satisfaction.