Felimon Sape Bacuteng III Your Costumer Service Representative

Sales Representative

Foundever

Feb 2023 - Mar 2025 (2 years 2 months)

As a Sales Representative, I was responsible for driving sales growth through effective customer relationship management (CRM) and lead generation strategies. I utilized my skills in lead management and sales development to identify and nurture potential clients, ensuring a robust sales pipeline. My proficiency in Microsoft Excel allowed me to analyze sales data and track performance metrics, enhancing our order processing efficiency. Additionally, while my experience with legal services sales may not seem directly relevant, I applied my understanding of processing sales to refine our approach to client interactions and service offerings, ultimately supporting our sales efforts. Furthermore, my understanding of enterprise resource planning

Costumer Service Representative

Foundever

Feb 2023 - Mar 2025 (2 years 2 months)

As a Customer Service Representative, I was responsible for providing exceptional service to customers, addressing inquiries, and resolving issues to ensure a positive experience. I handled both inbound and outbound calls, assisting customers with their needs and promoting company services. Additionally, I developed strong communication and persuasive skills while offering product upgrades, which allowed me to identify potential sales opportunities—an essential aspect of prospecting that contributed to the overall success of the team. My experience also included working in a logistics account, where I processed orders efficiently, enhancing my understanding of logistics management and its impact on customer satisfaction. Furthermore, I util

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Salesperson

LJM Fire Safety

May 2018 - Jul 2018 (3 months)

As a Salesperson, I excelled in building and maintaining strong customer relationships, utilizing my expertise in customer relationship management (CRM) to enhance client satisfaction and retention. I effectively managed accounts and generated leads through strategic prospecting, contributing to significant sales growth in both healthcare and real estate sectors. My proficiency in data reporting and Microsoft Excel allowed me to analyze sales trends and optimize order processing, ensuring timely delivery of products. Additionally, I handled outbound calls to engage potential clients and managed logistics related to fire safety products, which required a keen understanding of logistics management principles, even though it was not my primary

Sales Representative

Foundever

Feb 2016 - Mar 2019 (3 years 2 months)

As a Sales Representative, I was responsible for managing customer relationships and driving sales growth through effective communication and service. I utilized customer relationship management (CRM) tools to track interactions and ensure a seamless experience for clients. My daily tasks included processing orders and coordinating logistics to meet customer needs efficiently. Additionally, I handled outbound calls to build rapport with customers, which not only enhanced customer satisfaction but also contributed to repeat business. While candidate relationship management (CRM) was not a primary focus of my role, the skills I developed in managing outbound communications and fostering relationships were instrumental in achieving sales targe

Felimon Sape Bacuteng III

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