Consultant and Project Leader with over 5 years of experience in the design, development, and
implementation of strategic initiatives focused on operational optimization, customer experience, and
product improvement. Proven track record leading end-to-end projects in complex and highly regulated
environments
Led the deployment and implementation of strategic initiatives across a network of over 100 airports,
delivering measurable operational efficiencies and customer experience enhancement. Experienced in
monitoring and ensuring data quality of key operational and bussines KPIs to assess the impact of
initiatives and support decision-making with operational leaders and C- level
Strong stakeholder management skills, with a data-driven strategic mindset and the ability to translate
business needs into actionable execution plans
Demonstrated ability to lead, motivate, and develop high-performing cross-functional teams, driving
operational excellence and service efficiency. Expert in complex data analysis, strategic project
management, and collaboration with internal and external stakeholders
