Fausto Pena Reyes

Jobs 0% verified

C

CCD SCHEDULER AGENT

CCD Contact Centers Dominicana

Jan 2023 - Current (2 years 7 months)

• Patient assistance • Appointment scheduling • Inbound calls • Outbound calls
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Customer Service Representative

United Nearshore Operations (UNO)

Jan 2022 - Jan 2023 (1 year 1 month)

• Provide a high quality customer service. • Provide Information. • Resend and reissue emails. • Update e-gifts cards balance. • Solve the problems. • Provide shipping status information.
Customer Service Representative

Alorica

Jan 2021

• Fix problems and follow them until they are solved. • Respond to concerns about products or services. • Respond to doubts, complaints and comments.
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Front Desk Supervisor

NATURA PARK HOTEL

Jan 2018 - Jan 2019 (1 year 1 month)

• Receive each client, regardless of their level or hierarchy. • Plan, execute, develop and provide the best customer service. • Control and supervise the sale of hotel rooms. • Supervise the reception staff, with the sections of reservations, counter, billing, box, counseling, telephones, among others.
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Front Desk

SUNSCAPE DOMINICAN

Jan 2016 - Jan 2017 (1 year 1 month)

• Registration of the entrances and exits of the clientes. • The making of reservations by telephone or by email • The preparation of receipts and the collection of invoices. • Provide all kinds of assistance and information to hotel customers.

Education 0% verified

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