Professional Services Consultant
Genesys
Mar 2022 - Current (4 years 6 months)
Implementations and proofs of concepts (POC). Technical leadership and direct participation with the customers and partners to review the requested requirements, determine feasibility and make deliverables of each request in order to achieve the customer's business requirements. Apply good practices and advice to the customer, always focusing on the excellence and quality of the service provided. Certifications and constant learning about software microservices.