Fabricio Vega Araya

Fabricio Vega Araya

About

Detail

Optimizing Online Gaming Systems - PM - Cybersecurity
San Pedro, San José Province, Costa Rica

Contact Fabricio regarding: 
work
Full-time jobs
Starting at USD10/hour
Flexible work
Starting at USD10/hour

Timeline


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school
Education

Résumé


Jobs verified_user 0% verified
  • B
    Special Project Coordinator
    BetAnything
    Apr 2025 - Jul 2025 (4 months)
    • Led full brand transition from BetAnySport (BAS) to BetAnything (BA) • Coordinated testing, release, and optimization of casino games across platforms • Collaborated with game providers to fix loading issues and enhance offerings • Managed promo briefs, bonus testing, and implementation across 8 casino brands • Delivered KPI reports and competitive analysis to support strategic decisions • Oversaw UX improvements and ensured ROI through optimized bonus spend • Project-managed cross-functional campaigns with CRM, affiliate, and content teams to support the brand relaunch • Aligned promotional strategy and timing with go-to-market plans to boost user engagement and acquisition metrics
  • V
    Senior Technical Support Engineer
    Vivo Gaming
    Sep 2022 - Mar 2025 (2 years 7 months)
    • Developed and maintained API integrations for iGaming platforms • Conducted game and RNG testing, sportsbook validation, and stream troubleshooting • Ensured compliance with EDD, KYC, AML protocols • Monitored fraud prevention and managed secure online payments • Collaborated with marketing and CRM teams to ensure game launches aligned with promotional campaigns • Provided insights on user behavior and technical performance to support player retention strategies
  • V
    Technical Support Specialist
    Vivo Gaming
    Sep 2022 - Current (3 years 8 months)
  • EX Squared LATAM
    Personal Apps Support Engineer
    EX Squared LATAM
    Nov 2021 - Mar 2023 (1 year 5 months)
    • Provided ChemDraw deployment and support (sales, installation, troubleshooting) • Assisted users in chemical structure visualization and publication-ready PNGs • Managed licensing and supported data-driven molecular designs • Coordinated cross-functional onboarding projects for enterprise clients, ensuring timely delivery of software rollouts • Created and maintained documentation, support materials, and implementation guides to streamline project handovers • Acted as liaison between sales, IT, and end users to align support timelines with customer success objectives
  • Hewlett Packard Enterprise
    Back Oders Specialist
    Hewlett Packard Enterprise
    Feb 2021 - Nov 2021 (10 months)
    • Order booking for USA & Canada. • Product Inventory Management. • Coordination with Management. • Engineering visits scheduling. • Report development.
  • Hewlett Packard Enterprise
    Order Management Specialist
    Hewlett Packard Enterprise
    Feb 2021 - Nov 2021 (10 months)
    • Managed the order management process for hardware and software across the USA, Canada, and LATAM regions. • Ensured compliance with company policies during the Sales-to-Operations handover process. • Developed detailed reports on order status and coordinated engineering visits in Costa Rica. • Collaborated with production plants to align production schedules and delivery expectations.
  • Equifax
    Financial Service Advisor
    Equifax
    Jan 2020 - Feb 2021 (1 year 2 months)
    • Conducted thorough fraud analysis on credit reports, successfully identifying and addressing fraudulent activities. • Provided timely support for dispute resolutions, ensuring accurate updates within 72 hours. • Educated clients on credit report mechanics and strategies to enhance credit scores, fostering financial literacy. • Managed sensitive financial data with strict security protocols, enhancing client trust and data integrity.
  • Equifax
    Global Customer Care
    Equifax
    Jan 2020 - Feb 2021 (1 year 2 months)
    • Fraud Analyst. • Support in Corrective Maintenance. • Customer Service. • Credit disclosure Inquiry solutions and security management. • Mortgage Services and request processing.
Education verified_user 0% verified
  • Universidad Latina de Costa Rica
    Tecnologías de la Información para la Gestión de los Negocios, Business/Office Automation/Technology/Data Entry
    Universidad Latina de Costa Rica
    Jan 2025 - Current (1 year 4 months)