Human Resources Director
Grupo Surtidora Departmental (Retail),
Nov 2023 - Current (1 year 9 months)
Developing and implementing HR strategies that align with the business goals across multiple teams and business units (Headquarters, Cedis, Stores) • Defined the HR org chart, reducing the number of people by 15%, increasing the team profile (experience, knowledge and skills) and creating SSC/GBS that provides better service to business operations, reducing response times and ensures legal compliance with Mexican labor laws. • Change the variable compensation in field, having monthly savings of 25% (labor cost) by multifunctional position. • Lead organizational architecture (-25% HC) and culture change (increase customer experience) with a continuous improvement team ensuring a positive workplace culture, fosters employee engagement.