Shop Operations Specialist
zooplus
Dec 2023 - Dec 2024 (1 year 1 month)
As a Shop Operations Specialist, I managed product listings, pricing, discounts, campaigns, and promotions for the Hungarian market, ensuring that our offerings were competitive and aligned with customer expectations. I collaborated with cross-functional teams using Jira to streamline workflows, improve operational efficiency, and deliver superior user experiences. Additionally, I partnered with stakeholders to align product offerings and effectively meet market-specific requirements. My experience with artificial intelligence (AI) was leveraged to automate CRM processes, enhancing data hygiene and improving overall operational effectiveness. Furthermore, I utilized email marketing strategies to communicate promotions and updates, while gro