Esther Njoku

Esther Njoku

About

Detail

Virtual Assistant |Appointment Setter | Call center representative | Telemarketer | customer service and support | lead generation expert| Lead Qualifier
Lagos, Nigeria
Contact Esther regarding: 
work
Full-time jobs
Starting at USD9/hour
Flexible work
Starting at USD4.5/hour
id_card
Internships
Starting at USD100/month
groups
Networking

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • S
    Appointment Setter / Sales Representative
    Sanare Acupuncture & Oriental Medicine
    Sep 2025 - Jan 2026 (5 months)
    • Called and messaged cold leads from Meta ads and Google ads campaign. • Qualified leads to ensure they meet our target criteria. • Scheduled appointments with qualified prospects who are genuinely interested in our service. • Followed up leads to confirm attendance and minimize no -shows • Kept accurate records of all communications and appointment using the CRM tools(Go High Level Software).
  • P
    Appointment Setter / outbound sales Representative
    Primax freight leads
    Jul 2025 - Nov 2025 (5 months)
  • N
    B2B Appointment Setter / Sales Support
    NextGen AI
    Feb 2025 - Jan 2026 (1 year)
    Conducted outbound and inbound outreach to founders and service-based business owners(HVAC,plumbers,Electricians), qualifying B2B leads and identifying pain points around administrative workload and automation needs. • • Presented Al virtual assistant solutions, explaining how they handle CRM updates, scheduling, and follow-ups to help business owners focus on core operations. • • Booked and confirmed high-quality, fully qualified discovery calls for the sales team using Go High Level (GHL) CRM. • • Managed pipelines and performed real-time follow-ups to reduce no-shows, document objections, and consistently meet call and appointment targets.
  • P
    CALL CENTER REPRESENTATIVE AGENT / SALES REPRESENTATIVE
    PHOENIX LEAD COMPANY LLC,
    Jan 2023 - Jan 2025 (2 years 1 month)
    • Booked over 100 - 150 sales calls daily with highly qualified B2B prospects. • Build trust with hesitant or skeptical callers using empathic, informative and persuasive communication. • Scheduling and recording calls through a customized system (Convoso). • Transfered calls to the credit specialist in order to increase chances of sales closure. • Handled objections and questions confidently to maintain caller interest and reduce drop-offs
  • W
    COLD CALLER/ LEAD GENERATION SPECIALIST
    Wider Reach LLC,
    Jan 2022 - Jan 2023 (1 year 1 month)
    • Conducted High-volume outbound calls daily to potential clients interested in rent-to-own housing options. • Educated leads about the company's rent-to-own program, qualifying them based on budget, location and readiness. • Utilized CRM tools to log outcomes, notes and follow up tasks. • Followed call scripts while adapting naturally to each customer's tone and concerns for a personalized approach. • Collaborated with the sales and support team to ensure smooth handover of warm leads and track progress.
  • C
    COLD CALLER/ CUSTOMER SERVICE REPRESENTATIVE
    Consumer Opportunity LLC,
    Jan 2022 - Jan 2023 (1 year 1 month)
    As a COLD CALLER/ CUSTOMER SERVICE REPRESENTATIVE, I successfully closed sales and guided prospects through the final stages of the buying journey, ensuring a seamless transition from inquiry to purchase. I handled inbound calls and inquiries via phone, chat, and email, providing detailed descriptions and explanations of our Rent-to-own services to leads in a professional manner. My strong background in cold calling has equipped me with the skills necessary to engage potential customers effectively, while my experience with CRM tools, including Salesforce and Zoho CRM, has enhanced my ability to manage customer relationships and improve satisfaction. Additionally, I utilized Google Workspace for efficient collaboration and communication, fu
Education verified_user 0% verified
  • University of Nigeria
    BANKING AND FINANCE
    University of Nigeria
    Jan 2016 - Jan 2020 (4 years 1 month)