Esther Aghedo

A

Health Settlement Officer (Account Receivable)

AxaMansard Health Limited (HMO)

Aug 2020 - Current (5 years 8 months)

As a Health Settlement Officer (Account Receivable), I was responsible for the prompt and accurate processing of inward payments, including premiums and other payments received from clients, partners, vendors, staff, and industry stakeholders through various payment channels. I ensured the accurate and timely capturing of inflows into the respective income ledgers on Aims for all AXA Mansard Health bank accounts. Additionally, I facilitated the collection of bank statements and confirmed account numbers, providing necessary documentation to the Sales, Underwriting, Procurement, and Human Resources teams within agreed timelines. I attended to inflow-related inquiries and complaints, prepared periodic bank reconciliation statements, and gener

L

Social Work (Volunteer)

Lagos State Domestic and Sexual Violence Rescue Agency

Jan 2016 - Current (10 years 3 months)

• Participated and coordinated road shows, walk and workshops to sensitize the public on Domestic Violence • Helped women and girls who are survivors and victims of DV and sexual violence to get necessary help • Periodic follow up on victims of DV and sexual violence on their wellness

C

Business Development and Relationship Officer

Crama Concept Dynamiques

Apr 2015 - Aug 2020 (5 years 5 months)

As a Business Development and Relationship Officer, I was responsible for identifying and developing new business opportunities while managing and growing existing client relationships. I successfully negotiated and closed business deals, ensuring customer satisfaction by attending to inquiries and complaints promptly. Additionally, I developed proposals for business pitching, funds/grants sourcing, and sales exhibitions. My role also involved handling payment processing for vendors and creditors, which enhanced my understanding of financial transactions and contributed to smoother operations. Furthermore, I managed bookkeeping tasks, overseeing both income and expenditures, which provided valuable insights into our financial health and sup

A

BANK RECONCILIATION OFFICER

AXaMansard Insurance Plc

Apr 2013 - Feb 2014 (11 months)

• Reconciled and balanced accounts while ensured accuracy and completeness of data. • Verified and posted transactions to general ledger. • Attended to issues arising from external audits • Worked with Credit Control Unit on Aging analysis reports(Debtors and Creditors) • Daily review of unposted transactions and follow up on the units involved, as well as external customers in order to appropriate the inflow rightly. • Ensured compliance in posting of transactions with the management policies and procedures • Supported a significant increase in productivity levels by streamlining accounting processes. • Timely resolution to discrepancies arising from unposted transactions and unrecognised inflows

R

RETAIL PROCESSING OFFICER

Mar 2009 - Jan 2012 (2 years 11 months)

As a Retail Processing Officer, I was responsible for life and general business underwriting, ensuring that all processes adhered to company standards. I carried out quality assurance processes on customer data to guarantee accuracy, which involved following up with customers to enhance their experience and ensure satisfaction. My role included policy document processing and e-archiving of documents, as well as policy liquidation and endorsement processing. Additionally, I utilized my administrative skills to streamline operations and improve data reporting practices. Although sales, account management, strategic planning, and lead management were not my primary responsibilities, I engaged with customers during the onboarding process, which

T

TRANSACTION SERVICES OFFICER (ACCOUNT PAYABLES)

Apr 2006 - Mar 2009 (3 years)

As a Transaction Services Officer specializing in Account Payables, I was responsible for processing invoices from creditors and suppliers into the ledger, ensuring accurate entry of transactions into the proprietary company accounting system. My role included the preparation of all transfer letters related to policy liquidation for clients, encompassing both Life and General Business transactions, as well as the posting of all payments via cash, cheque, or funds transfer. I ensured the timely settlement of all claims pertaining to Life and General Business, managed the retirement of travel and cash advances, and oversaw the reimbursement, disbursement, and retirement of petty cash, capturing all transactions into the ledger. Additionally,

R

Credit Control Officer

Reckitt Benckiser Nigeria Limited

Oct 2003 - Feb 2005 (1 year 5 months)

• Reconciliation of Key Distributors' accounts and ensuring a zero balance in the accounts. • Preparation of accurate cash discount and rebate. • Timely dispatch of Key Distributors statement of accounts at end of the months. • Daily follow up on banks on Key Distributors' payment of invoices. • Reconciliation of Key Distributors' invoices with waybills to discover any disparity. • Reconciliation of Key Distributors' accounts and lodgements with bank statements. • Participated in monthly physical stock-taking exercise at the factory and KDs' warehouses.

About

Detail

Timeline

Résumé