Ernesto Delgadillo

Ernesto Delgadillo

About

Detail

Monterrey, Nuevo Leon, Mexico

Contact Ernesto regarding: 
work
Full-time jobs
Starting at USD1.5k/month
Flexible work
Starting at USD10/hour

Timeline


work
Job
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Education

Résumé


Jobs verified_user 0% verified
  • E
    Operations and IT Manager
    E.D.C. Control
    Apr 2024 - Current (2 years 3 months)
    • Cybersecurity and Standardization: I led the transition from individual endpoint protection solutions to centralized management using Bitdefender Enterprise, establishing unified security policies and reducing the corporate network’s vulnerability. • Network Infrastructure: I designed and implemented the structured cabling system for the office, ensuring stable and efficient connectivity for the entire operational staff. • Operational Optimization: I implemented new digital tools to improve collaboration between suppliers and distributors, monitoring service levels (SLAs) and escalating critical infrastructure issues. • Second Level Support: Troubleshooting critical hardware and software issues to ensure daily operations.
  • N
    IT Systems Administrator
    Neurocytonix México
    Jul 2023 - Apr 2024 (10 months)
    • Regional IT Management: Site lead for the department in Mexico, reporting directly to IT management in the United States. • Compliance: I developed and documented Standard Operating Procedures (SOPs) for the IT department in accordance with strict FDA guidelines, ensuring data integrity during regulatory audits for clinical trials. • Infrastructure Management and Business Continuity: I planned and coordinated the implementation of network infrastructure for the new office in Mexico, overseeing vendors to ensure that the LAN deployment met the required security and bandwidth standards. • Identity Management: Comprehensive management of accounts and permissions in Microsoft 365 and Exchange, reporting directly to IT management in the United
  • K
    IT Systems Administrator
    KGPCo.
    Jan 2023 - Mar 2023 (3 months)
    • Global Support and Operations: Level 2 support management in coordination with the US technical team for permission and access administration. • Critical Problem Solving: I restored the operational readiness of specialized industrial printing equipment (Zebra) under high-pressure conditions, identifying and implementing technical solutions on the same day to prevent disruptions in logistics. • Asset Management and IoT: I oversaw the inventory of computer equipment and the management of IoT devices, ensuring the maintenance and control of technology assets and video surveillance systems (CCTV).
  • Epicor
    IT Endpoint Support Intern
    Epicor
    Jun 2021 - Dec 2022 (1 year 7 months)
    • Large-Scale Support: On-site technical support for a site with over 900 users under high productivity standards. • Optimization of Data Collection: I designed and implemented a hardware audit methodology using smart forms for a site with over 900 users, standardizing the identification of critical assets for technology upgrades. • Asset Management: Responsible for onboarding/offboarding processes and Active Directory account management, ensuring configurations are aligned with the corporate domain.
Education verified_user 0% verified
  • TripleTen
    Cybersecurity Bootcamp
    TripleTen
    May 2026 - Current (2 months)
  • U
    B.S. in Computer Technologies Engineering
    Universidad Regiomontana (U-ERRE)
    Dec 2022