Erin Saras

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Assistant Manager

Smoky Mountain Pizzeria & Grill

Aug 2017 - Current (8 years 11 months)

• Lead and train a team of 15-20 employees to deliver excellent service and maintain smooth operations. • Reduced staff turnover by fostering a positive work environment; many employees returned during breaks. • Built strong customer loyalty with repeat guests on a first-name basis. • Managed scheduling, conflict resolution, policy compliance, and daily inspections. • Awarded STEWARD Award for exemplary dedication. • Utilized Microsoft 365 daily for inputting information into our logs, including data entry for new applicants and their onboarding paperwork, ensuring accuracy through data verification by comparing original applications and making calls to third parties.

Caregiver & Household Manager

Private Client

Feb 2012 - Jun 2014 (2 years 5 months)

• Provided compassionate daily care and managed household operations, ensuring a safe and nurturing environment. • Coordinated appointments while maintaining confidentiality and dignity, fostering trust and respect. • Communicated effectively with healthcare teams to ensure comprehensive care. • Utilized Microsoft 365 to manage and track daily routines, medicinal records, and visitor information, ensuring accurate documentation of any incidents or falls that required reporting to healthcare providers and the Power of Attorney. • Conducted data entry and verification to maintain up-to-date records, supporting the overall management of the client's affairs and household operations.

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Production Assistant / Runner

Taco Bell Arena

Apr 2010 - Mar 2014 (4 years)

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Executive Assistant

Engineering Consultants, Inc.

Aug 2008 - Nov 2009 (1 year 4 months)

• Managed travel arrangements, expense reports, and executive schedules. • Handled accounts payable/receivable and reconciled statements. • Created proposals, reports, and specifications with high attention to detail. • Supported senior leadership with daily administrative tasks.

Customer Service Representative

Boise State University

Oct 2007 - Aug 2008 (11 months)

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