Erika Rey

Erika Rey

About

Detail

Authorizations specialist - Medically Billing - Virtual assistant
Bogota D.C., Colombia

Timeline


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Résumé


Jobs verified_user 0% verified
  • D
    Billing representative public Remote experience
    Dr catalyst
    Jan 2026 - Current (7 months)
    I handle key administrative and billing functions within a healthcare setting, including payment posting, insurance claim follow-ups, and patient eligibility verification. I work with multiple providers, ensuring accurate financial records and efficient claim resolution.
  • Circle Care Services
    Prior authorization specialist public Remote experience
    Circle Care Services
    Jul 2025 - Jan 2026 (7 months)
    Circle Care Services - Georgia, United States febrero 2024 a agosto 2025 Pre-Authorization Specialist & Biller Specialist Responsible for managing pre-authorizations for ABA therapies. Processed claim submissions, ensuring accuracy and compliance with insurance requirements. Monitored and followed up on claims to ensure timely resolution and payment. Verified and reconciled insurance payments, addressing discrepancies when necessary.
  • FOUNDEVER COLOMBIA
    Coach - Sr Coach
    FOUNDEVER COLOMBIA
    Feb 2020 - Jun 2025 (5 years 5 months)
    As a Coach, I was responsible for providing feedback, following client alignments and requests, training new agents, and developing their sales skills. Additionally, I managed payroll for all my agents, utilizing a payroll platform to upload updates such as vacations, overtime, and other changes. I ensured alignment with Human Resources processes, keeping all employee information up to date and assisting with related procedures. Furthermore, I stayed informed about the financial aspects of the account, which involved determining the necessary headcount (GTA) and evaluating when it was appropriate to offer overtime or time off, thereby integrating financial management into my coaching role.
  • A
    Customer Service & Scheduling Coordinator
    ANALIZAR – Automated Clinical Laboratory
    Apr 2017 - Jan 2020 (2 years 10 months)
    • Supervised, scheduled, and assigned patients according to their prepaid health plans or insurance policies. • Managed preparation instructions, lab appointments, and home service requests. • Coordinated the dispatch of home visits to lab staff. • Handled insurance authorizations with companies such as Colmédica, MedPlus, Famisanar, Coomeva, Allianz, Seguros Bolívar, Liberty, MetLife, and Mapfre. • Generated periodic reports and call center performance indicators. • Supported claims and appeals related to service agreements with partner companies. • Conducted follow-up calls to patients to track satisfaction and solve reported issues. • Additionally, in my remote role, I took on virtual assistance responsibilities, pr
  • I
    Customer Service Representative
    INS INGENIERÍA ELÉCTRICA
    Apr 2015 - Aug 2016 (1 year 5 months)
    • Handled inbound calls, provided product information, and guided customers through the purchase process. • Scheduled appointments and provided continuous customer support. • Managed filing and documentation tasks.
  • I
    Administrative Assistant
    INVERSIONES BQR S.A.S
    May 2012 - Aug 2014 (2 years 4 months)
    • Managed inventory and ordered supplies from vendors for civil engineering projects, ensuring availability of materials. • Distributed personal protective equipment (PPE) and ensured compliance with safety protocols. • Provided reception support, managed phone calls, and maintained the internal database. • Organized and controlled company records and files.
Education verified_user 0% verified
  • Smart Academy
    Bachiller Técnica
    Smart Academy
    Jan 2021 - Sep 2021 (9 months)