Enricka Joy Azucenas Ramos

C

Administrative, Sales, and Marketing Assistant Intern

CityState Properties and Management Corporation

Feb 2024 - Apr 2024 (3 months)

* Provided comprehensive administrative support, including data entry, office supply management, and file management to ensure efficient office operations. * Assisted clients with inquiries and facilitated real estate selling processes, contributing to successful transactions. * Played a key role in planning, controlling, and executing all matters related to the sales and marketing department for the company. * Engaged with community members and staff to foster collaboration and support, ensuring collective success during special events and property acquisition initiatives.

A

Administrative Virtual Assistant

Apr 2023 - Jun 2025 (2 years 3 months)

• Managed company inbox, responded to influencer/partner inquiries, and sent timely follow-ups. • Coordinated influencer deliverables (reels, stories), ensuring deadlines and brand requirements were met. • Drafted contracts, brand proposals, and maintained accurate records. • Assisted with captions, content concepts, and ensured social media posts aligned with branding. • Conducted research and built databases of influencers, venues, and potential partners. • Supported event and photoshoot logistics, coordinating schedules and activations. • Tracked deadlines, managed workflows, and maintained organized digital files for smooth operations.

D

Medical /Dental Assistant

De Vera OrthoDental Clinic

Sep 2021 - Jan 2023 (1 year 5 months)

* Managed patient scheduling, appointment confirmations, and calendar coordination using EMR and online booking systems. * Handled electronic medical/dental records (EMR/EDR), ensuring accurate data entry, file updates, and HIPAA compliance. * Responded to patient inquiries via email, phone, or chat, providing support with billing, prescriptions, and follow-up care. * Coordinated insurance verifications, pre-authorizations, and processed digital claim forms with attention to detail. * Prepared and sent treatment plans, referrals, and consent forms using secure document sharing platforms.

S

Sales Representative Virtual Assistant

Jun 2019 - Jul 2021 (2 years 2 months)

* Outbound and Inbound Calling * Identifying potential customers and generating leads through various methods like networking, cold calling, and online research * Generated and qualified leads through online research and databases to support sales outreach. * Managed and maintained CRM systems with accurate client records, activity logs, and follow-ups, utilizing Salesforce CRM to enhance customer relationship management and sales processes. * Scheduled and coordinated appointments across time zones, ensuring calendar alignment for sales reps. * Drafted and proofread sales documents including emails, quotes, proposals, and contracts. * Prepared weekly sales reports and dashboards to track team performance and pipeline progress.

Enricka Joy Azucenas Ramos

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