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Ennie Muyambo  new_releases

About

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Customer Care Representative /Virtual Assistant
Gauteng, South Africa

Contact Ennie regarding: 

Flexible work
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Timeline


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Résumé


Jobs verified_user 0% verified
  • F
    Virtual Assistant public Remote experience
    FITYOUNG
    Jan 2019 - Current (6 years 5 months)
    ● Email Management: Organize and respond to emails, prioritize messages, and flag important communications. ● Calendar Management: Schedule and coordinate appointments, meetings, and events, ensuring no conflicts arise. ● Data Entry: Input and maintain data in spreadsheets, databases, or customer relationship management (CRM) systems. ● Document Preparation: Create, edit, and format documents, presentations, and reports. ● Research: Conduct internet research to gather information for projects, marketing, or decision-making. ● Social Media Management: Help manage social media accounts, create content, and engage with followers. ● Project Management: Support project coordination by tracking deadlines, updating status reports, an
  • E
    Customer Service Representative
    Econet Wireless
    Jan 2016 - Aug 2022 (6 years 8 months)
    ECONET WIRELESS January 2016 -2022 Duties • Inbound Call Operator Responding to Inquiries: Answer customer questions via phone, email, chat, or in person about products, services, or policies. ● Resolving Issues: Address customer complaints and concerns by providing effective solutions and troubleshooting problems. ● Processing Orders: Assist customers with placing orders, tracking shipments, and managing returns or exchanges. ● Maintaining Records: Document customer interactions, transactions, comments, and complaints in the company’s database. ● Providing Product Information: Offer detailed information about products and services, including features, pricing, and availability. ● Building Relationships: Foster positive relatio
Education verified_user 0% verified
  • A
    Virtual Assistance
    ALX_Africa
    Jul 2024 - Sep 2024 (3 months)
  • M
    Bachelor's degree in english and communication
    Midlands States University
    Jan 2012 - Dec 2015 (4 years)