Endrina Montes

Endrina Montes

About

Detail

Billing Manager
València, Valencian Community, Spain

Timeline

work
Job
flag
Award

Résumé

Jobs verified_user 0% verified
  • O
    Billing Manager public Remote experience
    ODP Architects
    Aug 2025 - May 2026 (10 months)
  • Stanley Black & Decker
    Senior Analyst Transformation, OTC Delivery public Remote experience
    Stanley Black & Decker
    Apr 2025 - Current (1 year 5 months)
    Lead and execute process improvement initiatives within Order to Cash (OTC) operations. • Analyze business processes and data to identify opportunities for increased efficiency and cost reduction. • Coordinate the implementation of digital transformation projects and new technologies in OTC. • Develop and document standard operating procedures • and best practices. Collaborate with cross-functional teams, including Finance, IT, PMO, and Customer Service, to ensure seamless process integration. • Monitor, analyze, and report key performance indicators (KPIs) to track progress and drive continuous improvement. • Support change management activities and provide training to stakeholders on new processes and systems. • Ensure compliance with int
  • Stanley Black & Decker
    Master Data Analyst
    Stanley Black & Decker
    Jan 2023 - Aug 2024 (1 year 8 months)
    Work within my different team members and departments
  • S
    Billing Representative - Credit and Collections Associate
    Stanley Black & Decker and Securitas
    Apr 2021 - Jul 2023 (2 years 4 months)
    Process cancellations and credits.
  • Atlantic International BPO
    Call Center Bilingual Agent
    Atlantic International BPO
    Jul 2020 - Jan 2021 (7 months)
    Collect payments for services provided to customers
  • P
    Administrative Assistant
    Proyectos Pensionales
    May 2019 - Apr 2020 (1 year)
    Agenda and travel management
Education verified_user 0% verified
  • U
    High school
    U.E. José Ramón Medina
  • V
    Advanced English.
    Venezuelan American Center of Zulia
Awards verified_user 0% verified
  • Stanley Black and Decker
    Win Award
    Stanley Black and Decker
    Mar 2024 - Current (2 years 6 months)