Emmanuel Siyanbola
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Emmanuel Siyanbola

Emmanuel Siyanbola

About

Detail

Customer Support
South Africa

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • A
    Customer Service Representatives
    ABE MIDAS
    Mar 2022 - Jul 2023 (1 year 5 months)
    «+ Trained and mentored new customer service representatives to ensure excellent customer service standards were maintained « Developed customer service scripts that improved customer service representatives' ability to handle customer inquiries
  • P
    Customer Support
    POPSON IT SOLUTIONS
    May 2018 - Dec 2021 (3 years 8 months)
    + Resolved customer inquiries in a timely manner, resulting in an 98% satisfaction rating + Developed and implemented customer service training programs 10 ensure customer service representatives are knowledgeable and up-to-date on products and services « Analyzed customer feedback to identify trends and develop strategies for improving customer experience
Education verified_user 0% verified
  • D
    Diploma in Customer Service,
    Jan 2015 - Dec 2018 (4 years)