Elizangela Santos

Elizangela Santos

About

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São Paulo, State of São Paulo, Brazil
Contact Elizangela regarding: 
Flexible work

Timeline

work
Job

Résumé

Jobs verified_user 13% verified
  • Mindrift
    Marketing Strategy Consultant public Remote experience
    Mindrift
    Nov 2024 - Apr 2026 (1 year 6 months)
    Worked on specialized projects involving data curation and evaluation for generative AI models applied to marketing and communications, ensuring quality, consistency, and alignment with real business contexts across campaigns, brand positioning, and engagement strategies. Developed frameworks to optimize content and enhance communication strategies supported by AI applications, acting as a domain specialist at the intersection of commercial marketing and artificial intelligence
  • HH Global
    Regional Account Director verified_user Verified experience
    HH Global
    Oct 2022 - Jun 2024 (1 year 9 months)
    Acting as regional accounts director, strategically coordinating 12 markets, covering countries in the Caribbean, Colombia, Ecuador, Chile, Argentina, Brazil, and Peru, ensuring all activities are executed according to company standards, policies, and guidelines. • Managing people (10 to 17 employees), as well as training and developing a high-performance regional sales team, providing guidance and direction to contribute to objective work aligned with business strategy. • Responsible for defining commercial strategies for better brand performance in the market, ensuring compliance in processes and excellence in all operations. • Developing negotiation plans for the acquisition of marketing materials and trade marketing aligned with clie
  • H
    Account Manager
    HHGlobal
    Nov 2018 - Oct 2022 (4 years)
    Development of strategic partnerships with stakeholders and executive sponsors, driving the adoption of products and additional services. Consulting on platform expansion, adoption of new features, and optimization of software/hardware investments. Guidance on implementing best practices and programs for change management, governance, and centers of excellence. Identification and escalation of risks, collaborating with internal teams to address concerns and ensure customer success. Monitoring of performance metrics, such as customer satisfaction, renewal rate, and engagement, using this data to develop strategic plans for continuous improvement.
  • A
    Trade Marketing Coordinator
    Allis - Field Marketing
    Jun 2017 - Nov 2018 (1 year 6 months)
    • Acting in trade marketing, ensuring all activities are executed according to policies established by Allis Field Marketing and aligned with business strategy. • Coordination of 120 employees in 10 states of Brazil, ensuring management of multidisciplinary teams and promoting an efficient work environment. • Responsible for defining operational guidelines, ensuring alignment with corporate objectives and established goals. • Market and competition analysis to contribute to positive commercial actions. • Preparation of management reports and monitoring of KPIs, presenting results to senior management for support in strategic decision-making. Key clients: AB Brasil. Key achievements: (1) Responsible for defining the entire training proc
  • T
    Special Projects Manager
    TAIFF PROART
    Apr 2015 - Apr 2017 (2 years 1 month)
    • Responsible for deploying the trade marketing plan and building the promotional calendar for retail channels in self-service channels: Food, department stores, pharmacy, and specialized perfumery. • Providing free technical training for professionals seeking improvement or new skills in the areas of hairdressing and manicuring. • Administration of the budget, ensuring efficient management of financial resources allocated to activities and projects. • Active participation in mobilizing actions and articulating with local communities, promoting the development of qualified labor. • Responsible for managing and executing activities related to product launch cocktails, training, workshops, and shows at Beauty Fair and Hair Brasil trade s
  • Dotz
    National Trade Marketing Coordinator
    Dotz
    Nov 2012 - Feb 2015 (2 years 4 months)
    • Acting in trade marketing, ensuring compliance in processes and excellence at all levels. • Responsible for developing strategies and training for the Dotz retailer loyalty program in various self-service retail channels, covering 12 states in the country. • Active participation in forming specialized teams, both in the back office and in the field, contributing to operational efficiency and excellence in service. • Ensuring the execution of actions, ensuring alignment between commercial and marketing areas, focusing on the development of POP materials and brand visibility plans at the point of sale. • Full management of events, training, and sales conventions on a national scale, ensuring synergy and effectiveness of promoted activi
  • P
    Operations Training Coordinator
    Pop Trade Marketing
    Nov 2011 - Oct 2012 (1 year)
    • Acting in the hiring and training of teams, coordinating the execution of the promoter development program through face-to-face and distance courses, providing training and career prospects to reduce turnover and workplace accidents. • Active participation in creating the merchandising team execution guide, covering aspects such as POP materials, category management, customer and store classification, brand visibility at the point of sale, and product training. • Responsible for delivering all management reports and monthly presentations within the deadlines set by the company. Key clients: JBS Friboi and Açougue SWIFT. Key achievements: (1) Planning sector, introduction new products. (2) (3) Training for entire team franchisees Açougu
  • F5 Networks
    Customer Success Manager
    F5 Networks
    May 2006 - Oct 2011 (5 years 6 months)
    • Managed and provided customer service for Special Accounts projects, overseeing more than 1200 employees and 300 units across Brazil. • Acted as the primary point of contact for clients, addressing inquiries, resolving issues, and providing necessary support. • Collaborated closely with sales, marketing, product, and support teams to ensure a cohesive and high-quality customer experience. • Gathered requirements (functionalities, usability, and performance) from stakeholders and prioritized demands related to products, support, and advisory services. • Conducted strategic alignment meetings with Client Directors. • Translated client needs into actionable tasks for technical and business teams. • Developed solutions for complex chal
Education verified_user 0% verified
  • Santo Amaro University
    Bachelor's Degree
    Santo Amaro University
  • USP
    MBA
    USP
  • UNISA
    Bachelor's Degree
    UNISA
  • ESPM
    MBA
    ESPM
  • P
    Productivity and Time Management
  • E
    Emotional Intelligence