Elizabeth

Business Developer

Telkom Kenya

Apr 2021 - Current (5 years 2 months)

• Identify potential opportunities and assess competitor activities in the telecommunications sector. • Proactively generate leads, initiate contact with potential clients, and build strong relationships with key stakeholders, utilizing inbound calls as a method to enhance lead generation efforts. • Collaborate with sales and marketing teams to develop effective strategies for promoting products and services, meeting sales targets, and managing the sales pipeline. • Negotiate terms and conditions of contracts with clients, ensuring mutually beneficial agreements, and manage contract lifecycles. • Represent the company at industry events, conferences, and trade shows, stay updated on regulatory requirements and industry best pra

Enterprise Sales Specialist

Safaricom PLC

Mar 2016 - Mar 2021 (5 years 1 month)

• Engaged in proactive client outreach, conducting follow-up calls to gather feedback on Safaricom Business products, ensuring client satisfaction and addressing any concerns. • Lead the onboarding process for new clients seeking tailored business solutions, guiding them through the implementation phase to ensure seamless integration and optimal utilization of services. • Served as the dedicated sales support representative for the Small Office/Home Office (SOHO) team at the Jubilee Retail shop in Kisumu, effectively showcasing Safaricom's suite of offerings and providing personalized assistance to potential clients. • Champion customer retention initiatives by fostering strong relationships with existing clients, delivering exception

E

Sales Assistant

EMIRATES TRADING ENTERPRISE LLC

Jan 2015 - Jan 2016 (1 year 1 month)

• Resolved customer complaints or issues in a timely and professional manner, escalating complex problems to management when necessary. • Worked closely with colleagues to ensure a cohesive and supportive working environment, sharing knowledge and helping each other as needed. • Monitored inventory levels, restocking shelves, and ensuring products are neatly organized and displayed.

N

sales manager

Nyali Phones and Accessories:

Jan 2012 - Jun 2013 (1 year 6 months)

N

Sales Manager

NYALI PHONES AND ACCESORIES

Jan 2012 - Jan 2015 (3 years 1 month)

• Collaborated with marketing team to execute promotions and campaigns effectively. • Monitored inventory levels, identifying popular items, and ensuring stock availability • . Built and maintained relationships with customers to enhance loyalty and drive repeat business. • Demonstrated a thorough understanding of the store's products and their features to assist customers effectively.

U

Line Manager

UKWALA SUPERMARKET

Jan 2011 - Jan 2012 (1 year 1 month)

• Maintained accurate records, prepared reports on sales performance, inventory levels, and other relevant metrics • Supported sales initiatives by ensuring product availability, merchandising products effectively, and promoting special offers or promotions to drive sales. • Monitored stock levels, ensuring timely replenishment of goods, and minimizing waste through effective inventory management practices

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