I am a graduate in International Physical Distribution and currently pursuing a degree in Industrial Engineering, with experience in administrative, operational, and customer service functions. During my professional internship at Alcanos de Colombia, I was temporarily in charge of a regional office, handling user requests, documentation, and internal process support; I also assisted in onboarding new personnel. Additionally, I worked as a sales advisor, where I strengthened my communication skills and attention to detail, although I discovered my true interest lies in processes, structure, and continuous improvement. I consider myself organized, analytical, a fast learner, results-oriented, and proficient in client scheduling, internal coordination, and calendar management using tools such as Microsoft Outlook and Google Workspace.