Elecia Aitken

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Secretary

Elmech Services Limited

Oct 2023 - Jun 2025 (1 year 9 months)

As a Secretary, I was responsible for data entry, providing exceptional customer service, and managing email communications to ensure efficient operations. My role involved meticulous record keeping and telephone operation, which were essential for maintaining organized and accessible information. Additionally, I utilized my typing skills to handle incoming and outgoing emails promptly, ensuring that all correspondence was addressed in a timely manner. While project management was identified as a non-relevant skill, my experience with data entry allowed me to streamline processes and enhance the overall efficiency of the office environment. Furthermore, my proficiency in data entry not only supported my primary responsibilities but also fac

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CEA Tutor

Jun 2023 - May 2024 (1 year)

As a CEA Tutor, I was responsible for delivering engaging and effective lessons in CSEC Human and Social Biology, as well as providing support for English assignments and other subjects. My teaching approach emphasized clarity and student engagement, fostering a positive learning environment. While my primary focus was on tutoring and teaching, I also utilized skills in social media communications to enhance student interaction and provide updates on class activities, thereby increasing student engagement. Additionally, I applied email management techniques to streamline communication with students and parents, ensuring timely responses to inquiries and support requests. My experience in customer support further enriched my ability to addre

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Secreatary

Elmech Services Limited

Oct 2019 - Jun 2025 (5 years 9 months)

As a Secretary, I was responsible for managing email marketing campaigns, performing data entry tasks, and providing exceptional customer service. My role involved utilizing Microsoft 365 to streamline communication and enhance productivity. I effectively handled customer inquiries, leveraging my customer relationship management (CRM) skills to foster positive interactions and build lasting relationships. Additionally, I managed purchase orders and invoices, ensuring accurate data entry and financial tracking, which contributed to the overall efficiency of the office operations. My experience in data analysis further supported my ability to identify trends and improve service delivery, ultimately enhancing customer satisfaction. Furthermore

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Volunteerism

Fletcher Land Community Centre

Mar 2018 - Jun 2018 (4 months)

Teaching English Language and Spellings to Children 6-12 years old and 13 to 17 years old.

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Volunteerism

Port more Post Office

Mar 2016 - Sep 2016 (7 months)

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Customer Service, Filing and Cashier

Minister of Labor and Social Security

Jun 2014 - Jun 2025 (11 years 1 month)

As a Customer Service, Filing, and Cashier professional, I was responsible for assisting with secretarial operations and managing service-related tasks, including the preparation and handling of Word documents. Additionally, I engaged in record keeping and filing, which enhanced the organization and accessibility of important documents. My experience in vocational training provided me with foundational skills that supported my ability to perform these tasks efficiently and effectively, ensuring a high level of service and operational excellence. Furthermore, my customer service skills were complemented by my ability to analyze data and manage invoices, which streamlined processes and improved overall efficiency. While sales was not a primar

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Assistant Cook, Server, and Telephone Operator

Arians Restaurant

Jun 2011 - Jan 2014 (2 years 8 months)

As an Assistant Cook, Server, and Telephone Operator, I played a vital role in ensuring a seamless dining experience for customers. My responsibilities included taking orders accurately and efficiently, managing the cash register, and providing exceptional customer service to enhance guest satisfaction. Additionally, I utilized my skills in employee onboarding to help train new staff members, fostering a collaborative environment that improved service delivery and operational efficiency. My focus on sales strategies contributed to increased revenue, as I effectively communicated menu offerings and promotions to patrons.

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to Cea Tutor

Chevy's Organized Home School Centre Changed

Jun 2009 - Jan 2021 (11 years 8 months)

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