Joel Du Broy
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Joel Du Broy

Joel Du Broy  new_releases

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Business Development Representative
Ottawa, Ontario, Canada

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Résumé

Jobs verified_user 0% verified
  • C
    Business Development and Support
    Canada Supply
    Sep 2022 - Current (2 years 10 months)
  • P
    Cloud Generation Specialist
    Pax8
    Apr 2022 - Current (3 years 3 months)
    - Sequenced and contacted prospects through Outreach to engage partnerships - Booked Meetings with prospects, connecting them to Cloud Development Representatives - Contributed to process workflows through team meetings, including an Outreach contact update workflow - Updated and created MS Outlook templates to send to prospects in different scenarios
  • C
    Cloud Generation Specialist
    Jan 2022 - Oct 2022 (10 months)
    Pax8 [Remote Work], Greenwood Village, Colorado •Sequenced and contacted prospects through Outreach to engage partnerships •Booked Meetings with prospects, connecting them to Cloud Development Representatives •Contributed to process workflows through team meetings, including an Outreach contact update workflow •Updated and created MS Outlook templates to send to prospects in different scenarios •Completed Cyber Security Awareness Training on Breach Secure Now! •Tools used: Lattice, LinkedIn Sales Navigator, MS Office including Power BI, SharePoint & Teams, Outreach.io, Perimeter 81, RingCentral, SalesForce, Social Media including facebook, LinkedIn, WhatsApp, WebCatalog, Wrike, Zoom, ZoomInfo
  • I
    Outreach and Program Administrator
    ICTC
    Jan 2020 - Jan 2022 (2 years 1 month)
    Information and Communications Technology Council [Remote Work], Ottawa, Ontario • Reviewed applications for the WIL Digital wage subsidy programme. • Contributed to process workflows through team meetings. • Prospected through job boards and other public sites to promote the programme. • Utilized tools such as SmartMonkey Apply, MS Office including Teams, and Zoom. • Engaged in cold calling to reach out to prospective partners for the programme, enhancing collaboration and support for the initiative.
  • Bell
    Business Solutions Sales and Loyalty Customer Service Representative
    Bell
    Jan 2013 - Jan 2020 (7 years 1 month)
    Sold a wide range of business voice, Internet and television solutions to small medium business customers •Reached targets consistently for new installations, growth and retention inquiries •Negotiated sales based on customers' needs •Collaborated with other departments to coordinate orders •Contributed substantial documentation on the internal wiki in order to increase productivity and speed as well as reduce workload for the internal helpdesk •Trained new and existing representatives on documentation and procedures •Tools used: ARICS, Assure, BCRIS, Bell Customer Referral Tool/Lead Generation Tool, Bell Multiline Product Calculator, CIMS, CWT, Echo, EOM, Excel, FWFM, Helios, iQual, JobAid, MAKO, MediaWiki, MultiVu, NM1, Number Port
  • R
    Supervisor
    Reef Moxie Promotions
    Jan 2011 - Jan 2013 (2 years 1 month)
    Managed a small team of up to three in a promotional campaign •Attained best team results at participating venues in survey completions
  • Bell
    Service Assurance Specialist, BIMS FibeTV
    Bell
    Jan 2011 - Jan 2013 (2 years 1 month)
    Supported four model Set-Top Boxes, three model residential gateways, four desktop operating systems, Microsoft and other third party hardware including game consoles, television sets, cordless handsets and other peripherals •Troubleshooted difficulties for customers and field technicians via telephone in English and French using appropriate explanations •Scheduled dispatching technicians for customers when necessary •Provided desktop troubleshooting for customers and field technicians including updating wireless adaptor drivers and configuring firmware for third party devices •Contributed to documentation on forum and wiki in English and French, translated internal documentation, most active forum user, assisted peers •Tools used: Ac
  • A
    IT Consultant
    Association Jeunesse Actions Mali
    Jan 2010 - Jan 2011 (1 year 1 month)
    Designed and created corporate and sales websites using Drupal, HTML, JavaScript and other PHP web applications •Migrated all workstations to open source software for network and desktop security •Trained the personnel in completing daily and automated tasks with computers autonomously •Trained the IT staff in graphic design, web development and desktop support •Provided hardware support—configured USB modems, wireless adaptors, and scanners in Linux and Windows •Initiated collaborative projects to propagate open source software to facilitate local entrepreneurship, followed up with technician to continue skills development
  • E
    Telephone Interviewer
    EKOS Research Associates
    Jan 2003 - Jan 2010 (7 years 1 month)
    Persuaded sampled residents to complete telephone surveys in English and French •Captured the participants' responses in a database •Maintained a maximum performance score on audited calls
  • C
    Security Screener
    Contemporary Security Canada
    Provided thorough screening to ensure a safe environment for guests at several venues •Collaborated as a team to share relevant information with management
Education verified_user 0% verified
  • University of Ottawa
    B.Comm. Major in International Business Management
    University of Ottawa
    Jan 2004 - Jan 2008 (4 years 1 month)
  • University of Ottawa
    of Commerce, International Management,
    University of Ottawa