Edwin Saligumba

Edwin Saligumba

About

Detail

Pasig City, Metro Manila, Philippines

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • KMC Solutions
    SOCIAL MEDIA SPECIALIST
    KMC Solutions
    Dec 2021 - Jun 2024 (2 years 7 months)
  • ResultsCX
    TIER 2 TECHNICAL SUPPORT
    ResultsCX
    Oct 2021 - Apr 2024 (2 years 7 months)
    In my role as TIER 2 TECHNICAL SUPPORT, I provided advanced technical assistance to customers, resolving complex issues and ensuring high levels of customer satisfaction. I collaborated with cross-functional teams to enhance product functionality and improve user experience. Additionally, I engaged in appointment management to streamline customer interactions and optimize support efficiency. Furthermore, I handled lead management as part of my responsibilities, which included selling plans during phone interactions, thereby contributing to the overall sales objectives of the organization.
  • Telus
    OUTBOUND SALES SPECIALIST
    Telus
    May 2021 - Nov 2024 (3 years 7 months)
  • I
    CUSTOMER SERVICE REPRESENTATIVE
    Inspiro Relia Inc.
    Dec 2018 - Sep 2021 (2 years 10 months)
Education verified_user 0% verified
  • I
    SENIOR HIGH SCHOOL
    ICT University of Perpetual Help System Delta
    Jan 2016 - Jan 2018 (2 years 1 month)
  • J
    JUNIOR HIGH SCHOOL
    Jose F. Diaz Memorial Nat'l High School
    Jan 2014 - Jan 2016 (2 years 1 month)