E

Edward Serrano

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United States

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Résumé


Jobs verified_user 0% verified
  • Omneky
    Senior AI/MLOps Engineer
    Omneky
    Sep 2022 - Current (3 years 8 months)
    Focused on building the foundational serving and data infrastructure that powered Omneky's first enterprise-scale generative product launch.• Containerized diffusion-based image generation services with Docker + FastAPI, deployed to Kubernetes GPU clusters, enabling Product Generation Pro launch (Mar 2023).• Implemented GPU autoscaling + job batching, reducing GPU idle time and lowering average generation cost per image by 28%.• Applied LoRA fine-tuning on diffusion + LLM models for brand adaptation, reducing compute by 70% vs full fine-tuning.• Built data preprocessing pipelines (TorchData, OpenCV, WebDataset) for reference product images, ensuring clean, reproducible training & inference inputs.• Established artifact registry + model vers
  • ServiceNow
    AI Engineer
    ServiceNow
    Jan 2020 - Jul 2022 (2 years 7 months)
    Contributed to Now Intelligence and Virtual Agent, implementing AI search and conversational components that strengthened enterprise knowledge discovery and self-service automation, helping reduce resolution times and increase customer satisfaction.• Developed ingestion pipelines (PySpark + Airflow) for knowledge bases, processing over 50M docs across ITSM, HR, and CSM modules.• Implemented semantic search features using BERT embeddings + Elasticsearch, improving top-3 document relevance accuracy by 27%.• Containerized inference services (Docker + Flask) and worked with the team to deploy on Kubernetes clusters with autoscaling, cutting latency from 1.2s → 400ms.• Contributed to model registry integration (MLflow + S3), enabling reproducibl
  • PwC
    Associate Engineer
    PwC
    Oct 2017 - Dec 2019 (2 years 3 months)
    Contributed to Healthcare Analytics Platform by building full-stack dashboards (React + Django) and collaborating on emerging AI pilots in computer vision and time-series forecasting• Built internal web dashboards with React + Redux frontends and Python/Django REST APIs, enabling 300+ consultants to access project KPIs and client insights in real time.• Designed data visualization modules (D3.js, Chart.js) for financial and healthcare analytics reports, cutting manual reporting turnaround by 25%.• Developed backend integrations with PostgreSQL + Redis caching, reducing query response times by 35% across high-traffic endpoints.• Implemented secure authentication and role-based access with OAuth2 + JWT, achieving compliance with internal secu
Education verified_user 0% verified
  • U
    Master's Degree in Computer Science
    University of North Texas, Denton, TX
    Sep 2018 - May 2020 (1 year 9 months)
  • U
    Bachelor's Degree in Computer Science
    University of Houston, Houston, TX
    Sep 2013 - May 2017 (3 years 9 months)