For more than 11 years, I've led high-complexity technology portfolios, combining agile project management with technology operations leadership, across sectors such as Fintech, Staffing, Ecommerce, and Healthcare — including direct engagement with clients and teams in the United States. My focus has always been clear: turning agile execution into measurable business outcomes, coordinating multidisciplinary teams of 100+ people under frameworks like Scrum and PMI.
My strengths:
▪ IT project portfolio management and leadership
▪ Agile framework implementation and governance (Scrum, PMI)
▪ Technology operations leadership: infrastructure, ERP, and staffing
▪ Strategic client management across LATAM and the United States
▪ Building AI-supported KPI dashboards for faster decision-making
▪ Governance and certification (ISO 27001)
Highlighted achievements:
✔️ Led the ISO 27001 certification process for a technology company, managing all requirements and documentation
✔️ Scaled and stabilized the relationship with ARRO, my organization's most important client, reversing a critical situation
✔️ Increased staffing placements by 25%, driving new company revenue across clients in LATAM, the United States, and Europe
✔️ Reduced B2B portal errors by 20% and grew wholesale channel revenue by 15% in Colombia and Peru
✔️ Led the delivery of multiple Ecommerce platforms for major companies across Colombia, Mexico, Ecuador, and New Zealand, achieving 95% project performance (CPI/SPI)
✔️ Created a company's first Project Management Office (PMO), reducing implementation times by 20%
I bring this together with solid experience in international staffing and the use of AI tools to accelerate analysis, reporting, and decision-making — an increasingly relevant differentiator in modern project and operations management.
Looking to strengthen your project delivery or your technology operation? Let's talk about how I can add value to your team.
