Eduardo Morales

Eduardo Morales

About

Detail

Operations, Retail & Catalog Leader | Commercial & Merchandising | Automotive Aftermarket | $5B→$14B Growth | $377M Impact | MBA
Chihuahua, Mexico

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Full-time jobs
Starting at MXN60k/month ~USD3.45k/month
Flexible work
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Timeline


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Résumé


Jobs verified_user 0% verified
  • F
    Senior Manager Customer Catalogs public Remote experience
    First Brands Group, LLC
    Aug 2025 - Current (10 months)
    Led customer catalog strategy and execution for top-tier automotive retailers and OEMs including O’Reilly, NAPA, Advance Auto Parts, AutoZone, General Motors, and Ford, driving data quality, assortment coverage, commercial enablement, and partner performance.  Owned customer-facing catalog programs, serving as the voice of the customer across product, data, sales, and engineering  Improved catalog accuracy, coverage, and fitment quality, strengthening retailer confidence, sell-through, and revenue conversion  Partnered cross-functionally to accelerate data onboarding, assortment expansion, and digital shelf readiness  Influenced OEMs, vendors, and enterprise stakeholders to align commercial priorities, product availability, and go-to-ma
  • J
    TecAlliance
    Senior Manager Catalog Data Management public Remote experience
    JNPSoft, TecAlliance
    Jan 2022 - Aug 2025 (3 years 8 months)
    Led global catalog data operations and BPO teams, delivering catalog development, maintenance, distribution, platform support, account success, and receiver success across TecDoc, ACES, and PIES ecosystems.  Directed a 12+ person BPO team, managing performance, SLA delivery, training, productivity, quality assurance, and client satisfaction  Built scalable catalog production workflows, improving cycle time, throughput, and data accuracy  Implemented OE Supersessions processes, reducing fitment conflicts, part duplication, and data integrity issues  Optimized TecDoc-to-ACES conversion pipelines, increasing retailer usability and catalog monetization  Strengthened account evaluations, platform adoption, and receiver success, improving re
  • Nestle
    Senior Manager Business Analysis
    Nestle
    Aug 2021 - Jan 2022 (6 months)
    Led business analysis for Nestlé’s global product content and ecommerce data platform, supporting enterprise-wide digitization, omnichannel enablement, and GS1 GDSN-compliant product data operations.  Owned requirements definition, roadmap alignment, and agile delivery for a global IT product serving multiple regions and brands  Enabled standardized product content distribution across websites, marketplaces, sales channels, and digital commerce platforms  Improved speed-to-market, data accuracy, and content governance, enhancing consumer experience and digital performance  Acted as a bridge between business, IT, global stakeholders, and external partners, accelerating platform adoption and value realization
  • AutoZone
    Manager Credit Operations
    AutoZone
    Nov 2020 - Aug 2021 (10 months)
    Led 30+ person BPO finance operations team supporting U.S. and Mexico, managing collections, billing, cash application, dispute resolution, credit risk, bad debt mitigation, and key account service.  Improved collections effectiveness, dispute resolution turnaround time, and working capital recovery  Reduced bad debt exposure through credit policy optimization and risk controls  Strengthened customer experience and key account satisfaction, balancing revenue enablement with credit discipline  Optimized billing accuracy, payment processing, and cash application workflows, improving financial cycle efficiency
  • AutoZone
    Manager Catalog Governance
    AutoZone
    Apr 2017 - Nov 2020 (3 years 8 months)
    Owned enterprise-wide catalog governance, product data strategy, and merchandising enablement, supporting merchandising, ecommerce, marketing, vendors, and sales across North America.  Led global ACES/PIES PIM implementation, modernizing product data infrastructure at enterprise scale  Delivered $1M+ business impact through catalog display optimization, product discoverability, and digital shelf improvements  Defined catalog governance models, quality standards, and compliance frameworks to ensure data accuracy and scalability  Partnered with vendors, OEMs, internal product teams, and senior leadership to align assortment, merchandising, and revenue strategy  Supported digital transformation initiatives, improving customer search exper
  • AutoZone
    Manager Catalog & Merchandising Operations
    AutoZone
    Jun 2004 - Apr 2017 (12 years 11 months)
    Built and led a 100+ person global BPO and shared services organization supporting catalog operations, merchandising, pricing, ecommerce, analytics, research, and translation across U.S., Mexico, and Brazil, managing 1M+ SKUs.  Delivered $330M in inventory alignment impact and $45M in recovered missed sales opportunities through process improvement and merchandising optimization  Scaled catalog production and merchandising operations to support multi-country retail expansion from 3,000 to 7,000 stores  Implemented ACES/PIES, legacy catalog modernization, net-change automation, and production planning optimization  Led Brazil, Mexico, and IMC catalog integrations, strengthening regional readiness, localization, and commercial performance
  • AutoZone
    Team Lead Catalog
    AutoZone
    Apr 2003 - Jun 2004 (1 year 3 months)
  • AutoZone
    Analyst Catalog
    AutoZone
    Jan 2001 - Apr 2003 (2 years 4 months)
  • H
    Team Lead Warehouse Operations
    Hanes
    Mar 1999 - Jan 2001 (1 year 11 months)
Education verified_user 0% verified
  • U
    Master's, Business
    Universidad Autónoma de Chihuahua.
    Jan 2012 - Jan 2016 (4 years 1 month)
  • I
    Bachelor's, Industrial
    Instituto Tecnológico de Chihuahua.
    Jan 2002 - Jan 2009 (7 years 1 month)
  • C
    Associate's, Computer Programming.
    CETIS 148
    Jan 1996 - Jan 1999 (3 years 1 month)