Eduardo Correa LEGAL ASSISTANT

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Legal Assistant

Gloria Ramos Law Services

Sep 2024 - Dec 2025 (1 year 4 months)

Drafted Legal Documents and Correspondence: Prepared demand letters, employment contracts, termination notices, and legal memos under attorney supervision. Managed Case Files and Documentation: Organized, maintained, and updated physical and digital files for active and closed cases, ensuring confidentiality and compliance. Scheduled Client Meetings and Hearings: Coordinated appointments, mediations, depositions, and court appearances for attorneys and clients. Conducted Legal Research: Researched employment and labor laws, court rulings, and legal precedents relevant to ongoing cases. Assisted with Discovery Process: Helped gather and review evidence, such as employee records, contracts, disciplinary actions, and internal communications. F

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Medical Interpreter

First Contact BPO,

Jul 2024 - Sep 2024 (3 months)

Medical Interpretation and billing

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Legal Clerk

Allmand Law Firm, PLLC

Jan 2024 - Jul 2024 (7 months)

Facilitated attorney-client meetings by preparing agendas and gathering relevant documentation ahead of time. Assisted in the preparation of trial exhibits, ensuring accurate and organized presentation of evidence. Provided excellent customer service to clients by promptly addressing inquiries and maintaining a friendly demeanor. Improved case management efficiency by maintaining an up-to-date database of client information. Ensured accuracy of billing statements by reviewing invoice drafts before submission to clients for payment approval. Managed complex calendar schedules for multiple attorneys, minimizing scheduling conflicts and maximizing productivity. Communicated pertinent information to clients via phone, email, and mail. Contacted

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Legal Assistant

Carlos H. Andrade Lawyers

Mar 2023 - Dec 2023 (10 months)

As a Legal Assistant, I was responsible for reviewing and monitoring the statuses of court cases, creating timely responses for client inquiries, and structuring lawsuits to ensure compliance with legal standards. I efficiently managed communication by answering emails and phone calls from clients, while also preparing specific documents as requested by lawyers and delivering them promptly. My role involved compiling jurisprudence and doctrine on issues pertinent to the firm, as well as assisting lawyers during court hearings. Additionally, I labeled and organized documents within client folders to maintain an orderly filing system. My experience with personal injury law, although not my primary focus, provided valuable insights as we handl

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Customer Service Representative

TURO - TaskUs

Dec 2022 - Mar 2023 (4 months)

Assisted Users with Booking and Account Issues: Helped guests and hosts with booking vehicles, updating profiles, troubleshooting login issues, and resolving payment problems. Handled Claims and Incident Reports: Guided users through reporting accidents, vehicle damage, or insurance claims, and provided updates on resolution timelines. Mediated Between Hosts and Guests: Acted as a liaison to resolve disputes, clarify policies, and ensure smooth communication between renters and vehicle owners. Provided Policy and Platform Support: Educated users on Turo's guidelines, insurance coverage options, cancellation policies, and vehicle eligibility rules. Processed Refunds and Adjustments: Reviewed and processed requests for refunds, trip modificat

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Judge Assistant

6th Criminal Court of the Cali Circuit

Oct 2022 - Dec 2022 (3 months)

Assisting Judge on Court Hearings. Filling court hearing forms. Contacting prosecutors and defendants. Scheduling and recording court hearings. Uploading forms to the judicial system. Processing requests submitted to the Judge. Creating drafts for sentencing. Archiving Processes.

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Legal Assistant

Salamanca Oleaginosas S.A.S.

Aug 2020 - Aug 2022 (2 years 1 month)

Client Support. Internal Support (Labor disputes, Audit processes, recruitment contracts, concepts for the company and employees, creation of lawsuits drafts for Company Lawyer). Creation of legal documents for entities and clients. Reviewing court cases status. Attending client meetings. Assisting the corporate lawyer on his daily operations. Assisting the CEO with legal matters and requests. Representing the company on meetings and events.

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Legal Assistant

JAIME ECHEVERRY Lawyers Group

Jul 2019 - Nov 2019 (5 months)

Resettlement of pensions. Carrying out guardianships. Legal concepts for clients. Employment Lawsuits. Rights of Petition.

Customer Service Representative

Teleperformance

Nov 2018 - Jun 2019 (8 months)

Handled Inbound Calls and Chats: Assisted Chime customers with inquiries regarding account balances, transactions, card usage, and general banking questions. Resolved Account and Card Issues: Helped customers troubleshoot problems such as locked accounts, declined transactions, or lost/stolen debit cards. Processed Disputes and Claims: Guided customers through the process of filing disputes for unauthorized or incorrect transactions and provided updates on claim statuses. Verified Customer Identity: Followed strict verification protocols to ensure account security and prevent fraud during every customer interaction. Educated Customers on Chime Services: Explained features of Chime products like early direct deposit, overdraft protection (Sp

Eduardo Correa

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