Eduardo Barcellos de Lima

A

Property Manager

Airbnb & Booking.com

Mar 2026 - Current (5 months)

• Investigate property damage claims by reviewing photos, reports, invoices, and supporting evidence. • Evaluate disputes and determine appropriate resolutions following platform policies and guidelines. • Maintain accurate documentation and records throughout claim processes. • Identify recurring risks and implement preventive measures to improve operational efficiency.

A

Business Owner / Project Manager

Authentic Tiler

Feb 2023 - Oct 2025 (2 years 9 months)

• Managed end-to-end business operations, project planning, budgeting, scheduling, and client communications in construction projects. • Analyzed project data and operational performance to support business decisions. • Coordinated stakeholders, suppliers, and contractors to ensure successful project delivery. • Performed rigorous screening of subcontractors, suppliers, and personnel by evaluating qualifications, experience, and reliability to ensure alignment with project requirements and overall organizational success.

H

Production Manager

High Level Tiling Precision

Jan 2018 - Jan 2023 (5 years 1 month)

• Managed a team of 7 employees, coordinating daily operations, scheduling, resource planning, and performance management. • Oversaw complex, detail-oriented projects requiring high levels of accuracy, quality control, and problem-solving. In a construction projects. • Conducted ongoing quality reviews to ensure work met strict standards and client requirements. • Identified and resolved operational issues, minimizing delays and maintaining project efficiency. • Trained and supported team members while fostering accountability, collaboration, and continuous improvement. • Maintained detailed project documentation and communicated progress with clients and stakeholders.

S

Production Supervisor & Health & Safety Representative

Southern Lakes Laundry

Jan 2014 - Jan 2018 (4 years 1 month)

• Led a team of approximately 20 employees in a fast-paced, high-volume production environment, ensuring daily operational targets were consistently achieved. • Monitored production workflows, quality standards, and performance metrics to maintain accuracy and efficiency across all operations. • Conducted quality control inspections to ensure finished products met company standards and client expectations. • Identified operational bottlenecks and implemented process improvements to increase productivity and reduce disruptions. • Coordinated staff training and provided ongoing support to maintain workplace safety, quality, and operational excellence. • Served as Health & Safety Representative, promoting compliance with safety procedures and

C

HR Assistant Manager

Commepp & Construlix Group

Jan 2010 - Jan 2012 (2 years 1 month)

• Supported HR operations for construction, infrastructure, and mining companies with a combined workforce of approximately 240 employees. • Managed employee onboarding and offboarding processes, including document collection, employment contracts, personnel records, exit interviews, and termination procedures. • Assisted with payroll administration by reviewing timesheets, overtime, night-shift allowances, hazard pay, vacation balances, and statutory benefits. • Coordinated employee benefits administration, including transportation allowances, meal benefits, and healthcare plans. • Served as a primary point of contact for employee inquiries regarding payroll, leave entitlements, workplace policies, and employment matters. • Maintained accu

Eduardo Barcellos de Lima

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