Edith Ramos

Experienced Bilingual Customer Service Representative with demonstrated track record of providing exceptional customer support. Fluent in English and Spanish, I effectively address customer inquiries and resolve issues in a fast-paced environment. With a High School Diploma and over 4 years of experience in customer service roles, I bring strong communication skills, problem-solving abilities, and a proven ability to adapt to changing customer needs. I am excited to contribute my expertise and passion for delivering outstanding service to a dynamic organization. My proudest cross-functional process improvement project resulting in increased customer satisfaction ratings.