Edison Gomez Customer Success Manager at LendingFront

Jobs 0% verified

Customer Success Manager

Lendingfront

Feb 2025 - Current (1 year 3 months)
Production Support Specialist

Lendingfront

May 2023 - Feb 2025 (1 year 10 months)
Technical Support Specialist

Altavista Editores

Apr 2021 - May 2023 (2 years 2 months)
FIFA Support and Implementation Officer

Genius Sports Group

Jan 2018 - Apr 2021 (3 years 4 months)

As a FIFA Support and Implementation Officer, I was responsible for overseeing the successful implementation of support systems for football federations, ensuring a seamless transition from initial requirements gathering to comprehensive staff training. My role involved providing exceptional customer onboarding and technical support, utilizing tools like Freshdesk to manage customer inquiries effectively. I led a team dedicated to enhancing customer relationships and ensuring high-quality service through various channels, including inbound calls and chat support. Additionally, I applied my skills in incident management and account management to resolve issues promptly and maintain customer satisfaction. Although my experience in manufacturi
Technical Support Supervisor

Altavista Editores

Sep 2015 - Jan 2018 (2 years 5 months)
Technical Support

Altavista Editores

Nov 2013 - Sep 2015 (1 year 11 months)
Customer Service Representative

Miami Herald Media Company

May 2013 - Dec 2013 (8 months)

Manage the customer's complaints, requests or new orders through inbound calls.
A

Telemarketing

American Auto Transport

Nov 2012 - Mar 2013 (5 months)
Bellman

InterContinental Hotels Resorts

Dec 2010 - Dec 2011 (1 year 1 month)

Education 0% verified

Edison Gomez

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