Edgar Miranda Sosa
Edgar Miranda Sosa
About
Detail
Bogota D.C., Colombia
Master’s in Finance, specialist in Economics, and Certified Public Accountant, bilingual (English C1), with extensive experience in leading, designing, developing, and tracking strategies to drive the growth of key B2B accounts in the Fintech, Insurance, Pharmaceutical, Transportation, and Education sectors, both nationally and internationally. Strong background in leading multidisciplinary teams, analyzing data and key commercial KPIs, engaging and negotiating with stakeholders, developing commercial proposals, onboarding clients, building strategic partnerships, entering new markets, and managing and creating budgets. Skilled in preparing reports to analyze performance indicators such as NPS and CSAT, resolving customer service cases (PQRs), and fostering customer loyalty. Proficient in tools such as Advanced Excel, Power BI, SQL, CRM (Salesforce), ERP systems (SAP, Oracle, AS400), Monday, Jira, and agile methodologies like Scrum.