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Dylan Bender

About

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Florida, United States

Timeline


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Résumé


Jobs verified_user 0% verified
  • Biocair
    Logistics Manager
    Biocair
    Feb 2023 - Jan 2024 (1 year)
    • Specialized in global GDP logistics for pharmaceutical, biotechnology, and life science sectors. • Delivered premium experiences to discerning clientele. • Provided expert guidance on permits, licenses, and documentation for international shipments. • Maintained over a 97% job resolution rate. • Delegated orders among a 5-person team, balancing workload and timelines. • Created client-specific procedures, improving satisfaction from 77% to 91%. • Transported temperature-sensitive commodities while maintaining exact temperature ranges. • Technical tools: Jira, Microsoft Suite (Excel), Teams
  • Boulevard
    Head of Logistics and Operations
    Boulevard
    Nov 2020 - Jan 2023 (2 years 3 months)
    • Reduced fault rate from 40% to under 5% and shipping time from 4 weeks to 2 days. • Managed a 15-person team including leads and warehouse staff; reduced turnover below 10%. • Scheduled personnel and adapted workflows for volume fluctuations. • Oversaw KPIs across site operations, created internal logs to boost communication and efficiency. • Led interviews and onboarding for new hires. • Negotiated with suppliers to secure discounts by leveraging prior contract performance. • Technical tools: Google Suite, Slack, Notion, Jira
  • E
    Dispatch Coordinator
    Evera
    Mar 2018 - Sep 2021 (3 years 7 months)
    • Managed dispatch and scheduling for in-home medical testing. • Designed and implemented efficient dispatch processes adopted company-wide. • Built and delivered staff training programs on leadership and logistics protocols.
Education verified_user 0% verified
  • Google
    Cybersecurity Professional Certificate
    Google
    Jan 2025
  • University of Central Florida
    Full Stack Web Development Certificate
    University of Central Florida
    Dec 2024 - Mar 2025 (4 months)
  • S
    Bachelor of Fine Arts
    Savannah College of Art & Design (SCAD)
    Sep 2014 - Jul 2018 (3 years 11 months)