Diego F Samaniego Crespo

Diego F Samaniego Crespo  new_releases

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🚀 Remote Digital Marketing & eCommerce Strategist B2B/B2C Expert Engineer Consultant | Digital Sales 360° | CRM & Customer Experience Specialist | Martech & AI
Quito, Pichincha, Ecuador

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Jobs verified_user 0% verified
  • U
    HOME OFFICE PROMOTER public Remote experience
    UTEL UNIVERSITY | Remote, Mexico
    Sep 2022 - Dec 2022 (4 months)
    - Generated enrollments and promoted bachelor's and master's degrees through strategic and technological telemarketing using the latest generation tools, including Sugar CRM, Inconcert CRM, and Zapier applications. - Conducted follow-up sales campaigns to ensure effective communication with potential students, enhancing engagement and conversion rates. Additionally, utilized Google Workspace to streamline collaboration and document management, which supported the overall efficiency of the promotional efforts. - Addressed customer service inquiries related to post-sale processes, ensuring that students received timely and accurate information, which further strengthened customer relationships and contributed to a positive overall experience.
  • G
    INTERN HOME OFFICE OF CONTENT MARKETING public Remote experience
    GLOBAL COMMERCE MEDIA, LLC | Remote, New York – USA
    May 2022 - Aug 2022 (4 months)
    As an INTERN in the HOME OFFICE OF CONTENT MARKETING, I developed and executed content marketing strategies aimed at promoting products and generating sales conversions through shopping guides for high-transaction e-commerce platforms such as Amazon, eBay, and Etsy. I implemented innovative online promotional technologies, including On-Page SEO, Social Media Marketing, and Link Building, while applying Quality Management principles to enhance campaign effectiveness. Additionally, I utilized my skills in organization management to streamline task coordination in Slack, ensuring that all team members were aligned and informed, which contributed to the overall efficiency of our marketing efforts. My experience also encompassed leveraging tools
  • E
    B2B HUNTER SALES REPRESENTATIVE - HOME OFFICE public Remote experience
    EMBLUE | Remote, Argentina
    Feb 2020 - Apr 2020 (3 months)
    • Generated leads and business opportunities using prospecting, presentations, email marketing automation, CRM, and consultative sales skills. • Achieved 3rd place in the Latin American lead generation rankings. • Leveraged expertise in construction marketing to develop and execute targeted outreach strategies, identifying and engaging key stakeholders within the construction industry for B2B SaaS solutions. • Utilized advanced editing skills to refine marketing collateral, sales scripts, and email campaigns, ensuring a professional and impactful message that resonated with construction sector clients and enhanced the effectiveness of marketing automation efforts. • Applied knowledge of Business Process Outsourcing (BPO) principles to strea
  • C
    MARKETING ANALYST
    CORREOS DEL ECUADOR | Quito, Ecuador
    Apr 2013 - Oct 2019 (6 years 7 months)
    As a MARKETING ANALYST, I implemented comprehensive strategies encompassing marketing, market research, and the development of new postal and logistics services, alongside crafting business plans and strategic alliances. I developed and executed mystery shopping, Top of Mind, and benchmarking studies to enhance our market positioning. Additionally, I automated CRM and technology processes, including KPIs, document management, supplier qualification, telemarketing, and social media campaigns for Club Correos import's logistics service, effectively managing retail marketing for 62 agencies. My analytical marketing efforts focused on pricing strategies, market analysis in Ecuador, budget management, franchise development, and georeferencing. F
  • C
    B2B – B2C CONSULTANT PRODUCT MANAGER - TRAINING
    COMWARE | Quito, Ecuador
    Aug 2010 - Jan 2011 (6 months)
    • Created a portfolio of 400 Oracle University IT courses, demonstrating a strong understanding of product development and market needs within the IT training sector. • Generated a pipeline of $44,000, showcasing effective sales and lead generation strategies. • Trained 10 salespeople, supervised an assistant, selected instructors, and selected suppliers, highlighting leadership, management, and effective coaching of work teams. • Developed a business plan and designed the sales process, product catalog, and sales materials for presentations and quotes, demonstrating intelligent sales management and strategic planning capabilities. • Led a digital marketing campaign that included branding, mailing, and telemarketing to position the training
  • S
    B2B – B2C COMMERCIAL EXCECUTIVE
    SOCIÉTÉ GÉNÉRALE DE SURVEILLANCE | Quito,
    Jan 2010 - Jun 2010 (6 months)
    • Promoted B2B and B2C certifications for ISO standards: 27001 Information Security, 9001 Quality, OHSAS 18001 Occupational Health and Safety, 14001 Environment, HACCP, and GMP Food Safety using SGS's multinational sales methodology applied in 140 countries. • Contributed to a $70,000 pipeline using consultative sales targeting management in: general, quality, production, purchasing, personnel, operations, systems, and logistics. • Leveraged expertise in Business Process Outsourcing (BPO) to identify and develop strategic partnerships, enhancing service offerings and expanding market reach within the B2B certification sector.
  • P
    B2B SALES MANAGER
    PLUSPROJECTS S.A | Quito, Ecuador
    Nov 2006 - Sep 2008 (1 year 11 months)
    • Established the sales process and materials for software solutions: GoldMine CRM - USA, consulting, web portal, integrations, and VoIP-IVR call centers. • Positioned a $250,000 pipeline among the top 500 companies in negotiations with management: general, marketing, sales, systems, customer service, and finance. • Coordinated proposals with designers, general management, and technology using benchmarking, prospecting, segmentation, CRM, telemarketing, consultative selling, and demonstrations. • Implemented KPI management to measure sales performance effectively through CRM indicators, ensuring that sales strategies were data-driven and aligned with overall business objectives. • Leveraged understanding of Business Process Outsourcing (BPO
  • F
    B2B & B2C SALES EXECUTIVE
    FYBECA PHARMACIES | Quito, Ecuador
    Aug 1998 - Jul 2005 (7 years)
    • Marketed the VitalCard credit card through management negotiations with employees and VIP clients. I led sales in 2003 with 319 B2B agreements, plus 27 major contracts in Manta, Portoviejo, and Ibarra in 2004. • Optimized the sales process with prospecting, segmentation, telemarketing, market research, budgeting, and group sales. • Supported campaigns such as sales technique training, promotions, events, customer service, corporate collections, and loyalty building.
Education verified_user 0% verified
  • B
    English Level C1
    Busuu, London
    Dec 2025 - Current (6 months)
  • A
    Agile Project Managment Scrum, , , 2025
    Aicad, España
    Jul 2025 - Aug 2025 (2 months)
  • U.S. Embassy
    English for Business and Entrepreneurship
    U.S. Embassy
    Jul 2025 - Aug 2025 (2 months)
  • B
    English Level B2
    Busuu, London
    Sep 2024 - Dec 2025 (1 year 4 months)
  • LinkedIn
    Graphic Design
    LinkedIn
    Jan 2024
  • HubSport Academy
    Inbound Marketing
    HubSport Academy
    Sep 2023 - Aug 2024 (1 year)
  • LinkedIn
    Power BI
    LinkedIn
    Apr 2023
  • LinkedIn
    Community management, Facebook Ads, Youtube, Instagram for Businesses, Google Ads: Campaign, Editorial Calendar, ROI
    LinkedIn
    Apr 2023
  • LinkedIn
    Design Thinking: Customer Experience, User Experience (Ux), Interface Design (UI)Essential
    LinkedIn
    Apr 2023
  • LinkedIn
    How Prepare : Online Marketing Plan, A Communication Plan , Storytelling, Copywriting
    LinkedIn
    Apr 2023 - Jan 2024 (10 months)
  • LinkedIn
    Canva: Image Generation For Social Media Marketing
    LinkedIn
    Apr 2023
  • LinkedIn
    Online Marketing Fundamentals: Content Marketing
    LinkedIn
    Oct 2021 - Nov 2021 (2 months)
  • LinkedIn
    Essential Fundamentals of Online Marketing
    LinkedIn
    Oct 2021 - Nov 2021 (2 months)
  • LinkedIn
    Online Marketing: Optimization Tools
    LinkedIn
    Oct 2021 - Nov 2021 (2 months)
  • LinkedIn
    Essential Fundamentals of Digital Marketing
    LinkedIn
    Oct 2021 - Nov 2021 (2 months)
  • SAEJEE Business School
    Scholarship specialist with maximum distinction in E-Commerce E-Business 2.0
    SAEJEE Business School
    Jan 2021 - Sep 2021 (9 months)
  • LinkedIn
    Agile Marketing
    LinkedIn
    Apr 2020 - May 2020 (2 months)
  • LinkedIn
    How to build your own marketing technology stack
    LinkedIn
    Apr 2020 - May 2020 (2 months)
  • Universidad Tecnológica Equinoccial
    Outstanding Engineer with a Marketing Scholarship
    Universidad Tecnológica Equinoccial
    Jan 2017 - Jan 2021 (4 years 1 month)
  • C
    Market research
    Campveda
    May 2015 - Jul 2015 (3 months)
  • I
    Process management, Project Management Pmbook
    IAEN
    Jul 2014 - Nov 2014 (5 months)
  • U
    Legal Aspects of E-Commerce
    United Nations Conference on Trade and Development
    Jun 2014
  • L
    Neuromarketing
    Living Rue
    Feb 2012
  • C
    Ms Project
    Cec – E National Polytechnic
    May 2011 - Jun 2011 (2 months)
  • U
    Training For Trainers
    University Tec. Part. Loja, Ecuador
    May 2011 - Jun 2011 (2 months)
  • E
    Web Marketing & Community Manager
    Educanet
    May 2011 - Jun 2011 (2 months)
  • H
    Effective Management, Leadership, and Coaching of Work Teams
    Hubbard College
    Apr 2011 - May 2011 (2 months)
  • I
    Retail Marketing Merchandising
    INDEG
    Sep 2010 - Oct 2010 (2 months)
  • I
    Illustrator, Photoshop
    Innovatica Espe
    Aug 2010 - Sep 2010 (2 months)
  • P
    Systemic Emotional Intelligence With NLP
    Pnl Learnig
    Jun 2006
  • E
    Effective Communication and Conflict Management
    Ecuadorian American Chamber
    Mar 2006
  • E
    Effective Sales Supervision
    Jul 2003 - Aug 2003 (2 months)
  • "
    Negotiation Strategies
    "GERENCONSULTORES"
    Jun 1999
  • D
    Sales specialist
    Dianetic Cultural Foundation
    Mar 1999 - Sep 1999 (7 months)
  • I
    Outstanding Technician Scholarship in Sales
    Instituto Tecnológico en Ventas C.I.D.
    Jan 1998 - Oct 1999 (1 year 10 months)
  • Universidad de las Fuerzas Armadas - ESPE
    English: Outstanding Proficiency
    Universidad de las Fuerzas Armadas - ESPE
    Jan 1997 - Sep 1997 (9 months)
Projects (professional or personal) verified_user 0% verified
  • K
    E-COMMERCE PROJECT MANAGER public Remote experience
    KIEXPERIENCE PROJECT - Stress Reduction Therapies | Hybrid, Quito, Ecuador
    Jun 2019 - Dec 2024 (5 years 7 months)
    As an E-COMMERCE PROJECT MANAGER, I successfully developed a comprehensive business model and 19 innovative therapies focused on stress reduction. I trained 12 tutors through effective mentoring and coaching techniques, ensuring they were well-equipped to deliver quality services. My strategic initiatives led to an impressive 2,700% growth in contributors within just 8 months, achieved by optimizing CRM 4.0 Digital Marketing automation strategies. This optimization significantly increased engagement and conversions through targeted campaigns across various platforms, including Facebook, LinkedIn, YouTube, Instagram, TikTok, and email marketing. Additionally, I utilized customer service insights, even from unrelated sectors like construction
  • L
    INDEPENDENT CONSULTANT public Remote experience
    LEADER SKILLS PROJECT - Marketing, Sales and e-Consulting| Hybrid, Quito, Ecuador
    Oct 2008 - Current (17 years 8 months)
    As an INDEPENDENT CONSULTANT, I have provided B2B/B2C consulting services across various sectors, including financing, publishing, direct sales, education, real estate, importers, automotive, and HW/SW POS. My expertise encompasses training in Loyalty Marketing, Consultative Selling, Telemarketing, and Customer Service, where I have developed strategies to enhance customer engagement and satisfaction. I specialize in Strategic Marketing, employing GAP Analysis, 360 Sales, market research, BTL advertising, and event management to drive business growth. Additionally, I leverage Digital Marketing 4.0 and AI technologies for MQL generation and the conversion of qualified leads, focusing on copywriting, design, content creation, community manage
Awards verified_user 0% verified
  • ITESUT
    Facebook / Tik Tok Ads Base Strategy
    ITESUT
    Nov 2025
  • C
    CEDATOS Stats
    CEDATOS GALLUP INTERNATIONAL.
    Sep 2025
  • I
    CRM Automation Practice with Make
    Industri Fintech USA
    Jun 2025
  • S
    Case resolution and business strategy
    Security data
    Jun 2025
  • M
    Ministry of Tourism surveys
    MINISTRY OF TOURISM ECUADOR;
    Apr 2025 - May 2025 (2 months)
  • W
    Customizing the lead tracking schedule in Bitrix CRM Standardized for Sales Force
    Wanqara
    Dec 2024 - Jan 2025 (2 months)
  • ChildFund International
    ONG Dontation Promoter
    ChildFund International
    Jul 2024 - Aug 2024 (2 months)
  • C
    Community Manager, CRM Analysis and sales force training in lead conversion management prior to implementing Bitrix CRM
    CF IMPORT EXPORT
    Feb 2024 - Mar 2024 (2 months)
  • U
    Policies to avoid duplicate leads in sales management using Kommo CRM
    Universidad Unisant
    Oct 2023 - Dec 2023 (3 months)
  • K
    Benchmarking CRM
    Kommo (formerly amoCRM)
    Mar 2023
  • Books and bits
    Market research for teaching materials in English
    Books and bits
    Mar 2023
  • L
    Customer Experience and Customer Service Strategies
    LABORATORIOS RENE CHARDON DEL ECUADOR S.A.
    Aug 2022
  • C
    Inbound marketing campaigns with Google Sites landing pages and meta ads to promote land projects
    Construcommerce
    May 2022 - Jul 2022 (3 months)
  • I
    Inbound marketing campaigns with Hubspot CRM landing pages and meta ads to promote land projects
    Inmoresorts
    Feb 2022 - Mar 2022 (2 months)
  • M
    Ethical telephone marketing campaigns for SMEs using WhatsApp and design to increase engagement, virality, and affiliate
    Movistar Distributor
    Nov 2021
  • O
    Contributor growth of 2,700% in 8 months
    OWN BUSINESS - KIEXPERIENCE PROJECT, Therapies to reduce stress
    Apr 2020 - Dec 2024 (4 years 9 months)
  • E
    3rd in the ranking of leads generation in Latin America management closure
    EMBLUE – Argentina
    Jan 2020 - Apr 2020 (4 months)
  • E
    Market study for a logistics service business plan CDE-EP 2015. • Negotiation and formation of alliances
    EMPRESA PÚBLICA CORREOS DEL ECUADOR CDE E.P.
    Apr 2013 - Oct 2019 (6 years 7 months)
  • C
    Marketing Plan and Web Benchmarking
    Cooperativa de Ahorro y Crédito Orden y Seguridad
    Jun 2012 - Jul 2012 (2 months)
  • D
    Web-based physical and digital product presentation and HTML template for B2B/C mailings
    Distribuidor Tyreprotector
    May 2012
  • SAEJEE Business School
    Highest Distinction Specialist in E-Commerce E-Business 2.0
    SAEJEE Business School
    Jan 2012 - Jul 2012 (7 months)
  • E
    Sales and After-Sales Training by Telephone
    Erhaprestige Cia Ltda
    Nov 2011
  • P
    Customer Loyalty Training
    PLM DEL ECUADOR S.A
    Oct 2011
  • J
    Consultative Sales Training applied to insurance
    JTC Insurance Agent
    Oct 2011
  • C
    Positioning of the training portfolio with nearly 400 IT courses
    COMWARE S.A. - Quito
    Aug 2010 - Jan 2011 (6 months)
  • S
    Training Course for Marketing Executives CNT Lead Auditor - Information Security
    SOCIÉTÉ GÉNÉRALE DE SURVEILLANCE
    Jan 2010 - Jun 2010 (6 months)
  • T
    Using FreeCRM to follow up on B2B negotiations
    Transfiriendo Colombia
    Aug 2009 - Dec 2009 (5 months)
  • W
    Commercial Quotation Template
    Water Projects S.A.
    Jul 2009 - Aug 2009 (2 months)
  • L
    Web Design Leader Skills
    Lider Skills
    Jun 2008 - Jun 2009 (1 year 1 month)
  • P
    Marketing of the Web page for the Chamber of Commerce of Quito.
    PlusProjects S.A
    Nov 2006 - Sep 2008 (1 year 11 months)
  • C
    Outstanding Technician Scholarship in Sales
    CID
    Jun 1999
  • F
    Greater number of corporate agreements (319) and greater income from sales in the years 2003 / 4
    FARCOMED S. A. - FARMACIAS Fybeca - Quito
    Aug 1998 - Dec 2005 (7 years 5 months)