Team Lead Manager
Onixcruise Cooperative Limited
Apr 2020 - Dec 2021 (1 year 9 months)
As a Team Lead Manager, I was responsible for overseeing administration, operations, and facility management, ensuring that all processes ran smoothly and efficiently. I led the onboarding and training of team members, fostering a collaborative environment that promoted growth and development. Additionally, I organized inspections and approvals of vehicles to maintain compliance and safety standards. My role also involved utilizing email and Microsoft 365 for all work communications, including writing proposals, forms, and correspondences, which streamlined our operations and enhanced team collaboration. Furthermore, I recognized that skills such as customer satisfaction improvement, call processing, email support, troubleshooting, database