Donnie Donselman

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PRE-SALES ENGINEER

PivotComputacenter

Dec 2018 - Jul 2024 (5 years 8 months)

⬧ Develop pre-sales quotes and solutions for IT projects, boosting sales by 12% annually. ⬧ Collaborate with teams to exceed sales targets, enhancing business growth. ⬧ Create SOWs and manage RFIs/RFPs for precise project scope and pricing. ⬧ Provide technical guidance for IT infrastructure deployment and configuration. ⬧ Drive measurable improvements in IT infrastructure projects for diverse clients.

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DIRECTOR OF IT

Denham-Blythe Design Build Company

Aug 2011 - Dec 2018 (7 years 5 months)

⬧ Managed IT for 180+ users, enhancing security and performance across locations. ⬧ Led tech procurement, cutting costs while boosting system reliability. ⬧ Designed enterprise IT solutions, improving business efficiency.

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NETWORK ENGINEER

Hensley Elam and Associates

Aug 2010 - Aug 2011 (1 year 1 month)

⬧ Managed network support, reducing downtime and enhancing performance. ⬧ Configured IT security and account setups, ensuring system integrity. ⬧ Optimized network operations, achieving measurable improvements. ⬧ Streamlined network configurations to enhance performance, achieving minimal downtime and improving user satisfaction.

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CHIEF TECHNICAL OFFICER / OWNER

FAST-Box Systems Inc.

Aug 2008 - Aug 2010 (2 years 1 month)

⬧ Founded Lex-Aware Digital, serving 30+ clients with emergency solutions. ⬧ Directed system integration and deployment for hardware and software. ⬧ Enhanced client communication, ensuring timely notifications.

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CUSTOMER SUPPORT SPECIALIST

CLARK Security

Nov 2007 - Aug 2008 (10 months)

⬧ Supported 100+ clients with security systems, enhancing technical reliability. ⬧ Resolved technical issues, boosting client satisfaction and trust. ⬧ Delivered infrastructure support, ensuring seamless operations. ⬧ Provided sales assistance, increasing client engagement and retention.

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NETWORK ADMINISTRATOR (INDEPENDENT CONTRACTOR)

Alliance Technology Inc.

Jan 2006 - Oct 2007 (1 year 10 months)

⬧ Managed IT systems for four offices, boosting network efficiency and reducing downtime. ⬧ Enhanced infrastructure performance, achieving seamless connectivity across locations. ⬧ Implemented system improvements, resulting in reliable and secure network operations.

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CUSTOMER ENGINEER (INDEPENDENT CONTRACTOR)

National Cash Register (NCR)

May 2005 - Jan 2006 (9 months)

⬧ Installed network systems for major retailers, ensuring 99% uptime. ⬧ Maintained infrastructure, achieving high reliability. ⬧ Enhanced system performance for Walmart, Lowe's, ULTA, Dollar Tree. ⬧ Resolved technical issues, boosting operational efficiency. ⬧ Applied technical skills to support seamless retail operations.

Donnie Donselman

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