Data Entry Expert public Remote experience
Sunrun, Teleperformance Colombia, Vivint Solar
Sep 2019 - Apr 2023 (3 years 8 months)
Managing the approval, installation, and operation process for solar systems. Leveraging tools like Salesforce, Gmail, FoxIt/Adobe Acrobat and Google Workspace, I ensure seamless coordination between customers information and the tech team.
Responsibilities:
Collect and verify customer data for solar system approval.
Submit forms and documents for approval via email or web portals.
Communicate with customers and team-members and provide guidance through email.
Coordinate with the tech team to ensure accurate installation.
Manage documentation using Google Docs and Sheets.
Achievements:
Reduced processing times by 45%.
Implemented effective verification procedures.
Gmail organization through folder and filters setup
Improved company enviro