Over 10 years of experience as Customer Success Specialist, Administrative Coordinator and Translator focused on contracts and commercial documents. Along, knowledge in international commerce, marketing and international relations.
Throughout my career, I have demonstrated a keen ability to lead and motivate teams, implement effective strategies to drive growth, and develop strong relationships with customers. My experience includes working in both small and large businesses, across a range of industries, from BPO to education. I am skilled in project management, customer satisfaction, and staff training and development. In addition, I am highly analytical and possess strong problem-solving skills, which enable me to quickly identify and resolve issues in a timely and efficient manner.