Divine-Care Patrick

D

social media manager

Doxxa Realty

Jan 2024 - Aug 2025 (1 year 8 months)

Responsible for developing and executing social media strategies to boost brand awareness, engagement, and growth across all platforms. This includes creating and scheduling content, managing campaigns, analyzing performance metrics, and engaging with the online community to strengthen the brand’s digital presence.

E

Executive Assistant/Content Creator

Jul 2022 - Jan 2025 (2 years 7 months)

I help manage and organize emails, schedule meetings, create content, and manage the company's social media platform. I also accept bookings from customers, make and manage the CEO's travel agenda, record minutes, and handle all administrative work. Additionally, I assist directors in recording health information and hospital visits, which enhances our operational efficiency and ensures that all relevant health data is accurately documented.

W

Tech support

WestPoint Consult Limited. FCT

Nov 2021 - Sep 2024 (2 years 11 months)

• Monitor and correct registration errors to maintain proper documentation and compliance. • Assist staff in funding their EVAS wallets to facilitate seamless payment for services. • Investigate and resolve unsuccessful transactions, ensuring a smooth user experience. • Collaborate with relevant teams to improve system efficiency and reduce registration errors. • Provided virtual assistance by helping customers validate their vehicle document payments on the website, sending receipts to their email, and documenting transactions using Google Sheets, which enhanced the overall support experience. Additionally, I maintained premium confidentiality while handling sensitive vehicle documents, ensuring that customer information was p

J

Virtual assistance/ customer service

Jane Chuks Herbals

Jul 2019 - Sep 2020 (1 year 3 months)

• Respond to customer inquiries about herbal products, providing detailed information and assistance. • Engage with potential leads to drive sales through effective communication and product knowledge. • Maintain accurate sales records using Google Sheets for tracking and reporting purposes, while also documenting customer information in a database for future reference. • Follow up with customers to ensure satisfaction and encourage repeat business, including making calls to confirm product delivery and address any concerns. • Collaborate with the team to improve customer service strategies and increase sales conversions, ensuring that all customer interactions uphold confidentiality regarding health issues and product prescrip

Divine-Care Patrick

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