Diggy Modesti *Virtual assistant | Data* *entry | *Transcribed docs* |

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Virtual Assistant

Adsii

Jun 2022 - Nov 2023 (1 year 6 months)

- Managed online sales and email sales initiatives, ensuring effective customer care and timely responses to inquiries. - Developed tailored quotes and executed email marketing campaigns to enhance customer engagement and drive sales. - Utilized strategic planning skills to establish approaches for engaging customers based on their email responses to our sales pitches, optimizing conversion rates. - Created compelling sales pitches for our services and products, recommending alternatives when necessary to meet customer needs and budget considerations. - Reported changes and insights to management, facilitating informed decision-making and strategy adjustments. - Handled sales portals efficiently, ensuring smooth operations and accurate

Virtual Assistant

Outsource S.A.

Jun 2018 - Aug 2019 (1 year 3 months)

- Managed the recruitment process for LATAM personnel, ensuring alignment with the needs of American companies while maintaining cost-effectiveness compared to the American market. - Oversaw operations within the call center, facilitating communication and support for clients. - Additionally, leveraged skills in prospecting to identify potential candidates and clients, enhancing the recruitment pipeline. - Utilized strategic planning to optimize hiring processes and improve overall efficiency. - Engaged in data reporting to track recruitment metrics and assess performance, contributing to informed decision-making. - Applied marketing techniques to promote the services offered, effectively reaching out to military personnel and other ta

Project Manager / Assistant

Outsourcesa

Feb 2018 - Aug 2019 (1 year 7 months)

- Managed client organizations, ensuring effective communication and satisfaction throughout the project lifecycle. - Oversaw invoice processing and client management to maintain accurate financial records and foster strong relationships. - Collaborated with headhunters to identify and recruit top talent for various projects, ensuring alignment with client needs. - Conducted employee training sessions to equip team members with the necessary skills for project success. - Organized and maintained project documentation to ensure clarity and accessibility for all stakeholders. - Additionally, engaged in prospecting activities to identify potential clients for our outsourced services, enhancing our business development efforts. - Implemen

Integrated agent

American Airlines

Dec 2013 - Nov 2015 (2 years)

Agent

Mariott international

Jun 2013 - Oct 2014 (1 year 5 months)

F

Freelancer

Jan 2009 - Current (17 years 6 months)

Receptionist

Marriott Hotels

Jun 2005 - Apr 2007 (1 year 11 months)

Diggy Modesti

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