Diggy Modesti

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Virtual Assistant

Adsii

Jun 2022 - Nov 2023 (1 year 6 months)

- Managed online sales and email sales initiatives, ensuring effective customer care and timely responses to inquiries.
- Developed tailored quotes and executed email marketing campaigns to enhance customer engagement and drive sales.
- Utilized strategic planning skills to establish approaches for engaging customers based on their email responses to our sales pitches, optimizing conversion rates.
- Created compelling sales pitches for our services and products, recommending alternatives when necessary to meet customer needs and budget considerations.
- Reported changes and insights to management, facilitating informed decision-making and strategy adjustments.
- Handled sales portals efficiently, ensuring smoot

Virtual Assistant

Outsource S.A.

Jun 2018 - Aug 2019 (1 year 3 months)

- Managed the recruitment process for LATAM personnel, ensuring alignment with the needs of American companies while maintaining cost-effectiveness compared to the American market.
- Oversaw operations within the call center, facilitating communication and support for clients.
- Additionally, leveraged skills in prospecting to identify potential candidates and clients, enhancing the recruitment pipeline.
- Utilized strategic planning to optimize hiring processes and improve overall efficiency.
- Engaged in data reporting to track recruitment metrics and assess performance, contributing to informed decision-making.
- Applied marketing techniques to promote the services offered, effectively reaching out to milita

Project Manager / Assistant

Outsourcesa

Feb 2018 - Aug 2019 (1 year 7 months)

- Managed client organizations, ensuring effective communication and satisfaction throughout the project lifecycle.
- Oversaw invoice processing and client management to maintain accurate financial records and foster strong relationships.
- Collaborated with headhunters to identify and recruit top talent for various projects, ensuring alignment with client needs.
- Conducted employee training sessions to equip team members with the necessary skills for project success.
- Organized and maintained project documentation to ensure clarity and accessibility for all stakeholders.
- Additionally, engaged in prospecting activities to identify potential clients for our outsourced services, enhancing our business develop