Diego Salazar

f

Sales Consultant

freelance

Apr 2024 - Current (1 year 6 months)

• Get Levrg (Account Manager): Managed key client accounts, ensuring their needs were met and fostering strong, long-term relationships. Implemented customer-focused initiatives that led to a notable increase in client satisfaction and retention. Worked closely with internal teams to streamline processes and enhance service delivery. • Worked with other emerging companies to develop lead generation strategies, manage sales pipelines, and optimize customer acquisition efforts. • Delivered high-quality customer support, ensuring client satisfaction and long-term engagement. • Developed and implemented multi-channel sales campaigns using cold calling, email outreach, and CRM management tools.

G

Account Manager

Get Levrg

Apr 2024 - Jul 2024 (4 months)

Orchestrated Account Management Strategies: Managed key client accounts, ensuring their needs were met and fostering strong, long-term relationships. Enhanced Client Satisfaction: Implemented customer-focused initiatives, leading to a notable increase in client satisfaction and retention. Optimized Service Delivery: Worked closely with internal teams to streamline processes and enhance the quality of service delivery.

Business Growth

Superstaff

Sep 2023 - Apr 2024 (8 months)

Spearheaded business growth initiatives, driving sales and revenue for the company. Developed strategic partnerships and expanded the client base through effective lead generation and relationship building. Collaborated with cross-functional teams to identify market opportunities and optimize service offerings.

M

Business Development Representative

Mordor Staffing,

Mar 2023 - Sep 2023 (7 months)

• Transformed marketing leads into promising sales opportunities by meticulously qualifying them. • Utilized a multi-faceted approach involving cold calls and targeted emails to introduce the company's mission and value proposition. • Identified unique client needs and recommended tailored solutions to align with their requirements.

M

Business Development Representative

Mordor Staffing

Mar 2023 - Sep 2023 (7 months)

Transformed marketing leads into promising sales opportunities by meticulously qualifying them. Utilized a multi-faceted approach involving cold calls and targeted emails to introduce the company's mission and value proposition. Identified unique client needs and recommended tailored solutions to align with their requirements.

F

Account Manager

Finsimco

Sep 2022 - Mar 2023 (7 months)

Engaged finance professors across Canada and the United States to introduce a Financial Simulator. Delivered comprehensive product demonstrations, and facilitated contract negotiations, and maintained proactive client relationships. Led content creation initiatives related to the Financial Simulator.

Sr. Business Development Representative

Globalization Partners

Mar 2022 - Sep 2022 (7 months)

Contacted cold leads and established new relationships. Identified market needs and tailored solutions accordingly.

A

Technical Support Representative

Apolloio

Jun 2021 - Sep 2022 (1 year 4 months)

• Work with multiple teams to find, analyze, and resolve clients' issues. Provide solutions to clients in non-tech terms. • Measure client's experience and satisfaction. Escalate issues if needed.

Technical Support Representative at

Apollo.io

Jun 2021 - Mar 2022 (10 months)

Work with multiple teams to find, analyze, and resolve clients' issues. Provide solutions to clients in non-tech terms. Measure client's experience and satisfaction. Escalate issues if needed.

L

Sales Executive

Lean Sales,

Sep 2020 - May 2021 (9 months)

• Responsible for contacting cold and warm leads. • Content creation. • CRM management. • Reporting. • Prospect Nurturing.

L

Sales Executive at

Lean Sales

Sep 2020 - May 2021 (9 months)

Responsible for contacting cold and warm leads. Content creation. CRM management, Reporting, Prospect Nurturing.

Business Development Representative

CloudTask

Oct 2017 - Jul 2020 (2 years 10 months)

Responsible for lead creation, Prospect nurturing, Cold and warm calling. Assistance in the Sales Pipe creation. Chat handling. Reporting.

Quality Analyst

OneLinkBPO

Nov 2015 - Jul 2017 (1 year 9 months)

• Customer support for Fitbit, in Chat, Voice, and Email channels of communication. • Promoted to Quality Analyst, guaranteeing the parameters established by the main client.

Quality Analyst

OneLink BPO

Nov 2015 - Jul 2020 (4 years 9 months)

Customer support for Fitbit, in Chat, Voice, and Email channels of communication. Promoted to Quality Analyst, guaranteeing the parameters established by the main client.

A

Customer Service Agent

Allus BPO ( Actual Konecta),

Dec 2014 - Nov 2015 (1 year)

Customer support and sales for lines such as Miami Herald, IDT, and AT&T.

Customer Service Agent

Allus BPO

Dec 2014 - Nov 2015 (1 year)

Customer support and sales for lines such as Miami Herald, IDT, and AT&T.

L

General Manager

Laguna Grille,

Sep 2007 - Jan 2011 (3 years 5 months)

Responsibly managing the front of the house. Scheduling, planning, organizing, and reporting daily operations.

L

General Manager at

Laguna Grille

Sep 2006 - Jan 2011 (4 years 5 months)

Responsibly managing the front of the house. Scheduling, planning, organizing and reporting daily operations.

D

Order Processor

Davis Vision,

Jan 1997 - May 2007 (10 years 5 months)

Order processor: Responsible for filling, analyzing, fulfilling, and controlling patients' orders to supply optical solutions. Promoted to Manager assistant on 02/04. Responsible for a 25+ team committed to providing daily production results.

D

Order Processor

Davis Vision.

Jan 1997 - May 2007 (10 years 5 months)

Order processor: Responsible for filling, analyzing, fulfilling, and controlling patients' orders to supply optical solutions. Promoted to Manager assistant on 02/04. Responsible for a 25+ team committed to providing daily production results.

Sr. Business Development Representative

Globalization Partners

Responsible for contacting cold leads. Creating new relationships as well as getting to know the different needs in different markets for our solution.

Diego Salazar

About

Detail

Timeline

Résumé