Diego Ernesto Polanco Fermin

Diego Ernesto Polanco Fermin

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Digital Strategist with Social Media, Ads and SEO familiarity willing to take your business to new heights.
Dominican Republic
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Résumé

Jobs verified_user 0% verified
  • N
    Social Media Manager
    Ntherm LLC
    Sep 2025 - Current (9 months)
    As a Social Media Manager, I was responsible for planning, creating, and editing engaging content for platforms such as Instagram and TikTok, while also managing advertising campaigns on Google and Meta to effectively recruit selling talent. My role involved developing a comprehensive content strategy that aligned with our marketing goals, utilizing tools like Meta Business Suite and Hootsuite for efficient social media management and analytics. Additionally, I optimized content for maximum engagement and reach, employing skills in copywriting, video editing, and graphic design using Adobe Creative Cloud and Canva. While influencer marketing was not a primary focus, I leveraged influencers for select campaigns to enhance brand visibility an
  • A
    CopyWriter
    A+E Publicidad, Santiago de los
    Jan 2024 - Aug 2025 (1 year 8 months)
    As a Copywriter, I was responsible for planning strategic monthly content for Instagram, Facebook, and LinkedIn, ensuring that each piece resonated with our target audience. I crafted compelling copy aimed at solidifying our brand image and converting users into customers, while also managing the posting and scheduling of social media content. Additionally, I utilized my experience in video editing to enhance our visual storytelling, ensuring that our multimedia content was engaging and aligned with our overall marketing goals. My background in managing various social media accounts from different industries allowed me to apply market-specific insights, fostering a deeper connection with our audience and enhancing our content strategy. Furt
  • V
    Bilingual Customer Service Agent
    Voice Team,
    Jun 2020 - Aug 2020 (3 months)
    • Personalized customer service and guidance focused on ensuring positive experiences. • Assistance and orientation to customers during purchases or when placing orders. • Resolving customer inquiries and doubts, providing tailored solutions.
Education verified_user 0% verified
  • Meta
    Meta Associate Certification public Remote experience
    Meta
    Sep 2025 - Nov 2025 (3 months)
    Completion of Meta Associate Certification
  • P
    Bachelor's Degree in Marketing
    PUCMM
    Sep 2021 - Sep 2025 (4 years 1 month)
Projects (professional or personal) verified_user 0% verified
  • P
    Sponsorship lead
    Pointificia Universidad Católia Madre y Maestra (PUCMM)
    Mar 2023 - Dec 2024 (1 year 10 months)
  • (
    Virtual assistant
    (Insurance Company)
    Feb 2023 - Current (3 years 4 months)
    Assisting a related person with task for an insurance business: Sending emails, filling forms, organizing and filling spreadsheets.