Diego Alejandro Oropeza Zaragoza
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Diego Alejandro Oropeza Zaragoza

Diego Alejandro Oropeza Zaragoza

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Project Manager | Computer Engineer | Tech-Driven Projects | Ongoing PM Studies – Tec de Monterrey
Zapopan, Jalisco, Mexico
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Résumé

Jobs verified_user 0% verified
  • U
    Project Administrator / PMP
    Universidad Marista de Guadalajara
    Oct 2024 - Current (1 year)
    • Manage and coordinate 15 strategic initiatives aligned with institutional goals, including academic, administrative, and technology-driven projects. • Lead IT implementation projects such as the deployment of CRM (Customer Relationship Management), SIS (Student Information System), and ERP (Enterprise Resource Planning) platforms, ensuring alignment with user needs and operational objectives. • Develop and maintain dashboards in Power BI to track project progress, resource usage, and KPI achievement; present results to executive stakeholders for strategic decision-making. • Standardized documentation practices for the PMO by creating templates for Project Charters, Closure Reports, Business Cases, and a comprehensive Project Managemen
  • C
    IT Manager / Technology Project Lead
    Colegios Rafael Guízar & Colegio Reforma
    Oct 2021 - Oct 2024 (3 years 1 month)
    • Led annual IT infrastructure projects aligned with the FAFI program (similar to PMBOK), including planning, vendor coordination, procurement, implementation, and documentation. • Managed classroom technology modernization projects, including the replacement of projectors with smart TVs and the upgrade of over 70 workstations across administrative, teaching, and laboratory areas. • Redesigned and optimized wired and wireless network infrastructure across both campuses: replaced over 10 switches, 2 firewalls, and 15+ Access Points to improve reliability and performance. • Implemented network segmentation by role (students, teachers, staff, printers, labs), increasing both security and bandwidth efficiency. • Reduced network-related ser
  • I
    Technology Advisor (Educational Sector)
    ITESO – Jesuit University of Guadalajara
    May 2021 - Oct 2024 (3 years 6 months)
    • Provided remote technical support and onboarding for LMS platforms (Canvas, Moodle, Google Classroom) to over 15 participants per course, handling up to 4 new training courses monthly. • Solved 90%+ of support requests during first-contact sessions, significantly reducing follow-up needs and increasing platform adoption. • Configured and optimized courses in Canvas LMS to ensure error-free deployment and uninterrupted access, improving the learning experience and reducing instructor complaints. • Delivered training for faculty and students on digital tools including Google Meet, Microsoft Teams, and LMS features, enhancing user autonomy and reducing technical incidents. • Conducted root-cause analysis on technical issues (access erro
  • C
    Network Administrator
    Canadian School
    Aug 2019 - Oct 2021 (2 years 3 months)
    • Redesigned the entire network infrastructure by migrating from Layer 2 to Layer 3 segmentation, significantly improving network security, reducing downtime, and increasing bandwidth efficiency for virtual classes and interactive activities. • Strengthened network perimeter defenses by implementing advanced firewall rules, DHCP spoofing protection, and ACL policies, aligning the school's IT infrastructure with cybersecurity best practices. • Managed over 500 iPads and 300 MacBooks using Cisco Meraki and Apple School Manager, enabling centralized configuration, remote management, and enhanced security compliance across all devices. • Implemented password and access control policies to secure user accounts and institutional data. • Impr
  • I
    IT Administrator
    Instituto de Humanidades y Ciencias de Guadalajara
    Nov 2017 - Aug 2019 (1 year 10 months)
    • Modernized the IT infrastructure across academic levels by implementing Wi-Fi expansion, replacing outdated switches, and optimizing classroom connectivity. • Introduced Google Workspace tools (Google for Education), enabling digital learning and collaborative communication. • Deployed and secured domain services (Active Directory), implementing user access policies and enhancing network security protocols.
Education verified_user 0% verified
  • Tecnologico de Monterrey
    Enrolled Certificate Program in Professional Project Management
    Tecnologico de Monterrey
    Dec 2024 - May 2025 (6 months)
  • I
    Artificial Intelligence in Action
    ITESO
    Apr 2024
  • I
    Cybersecurity Diploma
    ITESO (Jesuit University of Guadalajara)
    Sep 2023 - Apr 2024 (8 months)
  • I
    Cisco Routing & Switching Certification
    Intech
    Feb 2023 - May 2023 (4 months)
  • Universidad Interamericana para el Desarrollo
    Master's Degree in Business Administration (MBA)
    Universidad Interamericana para el Desarrollo
    Jan 2018 - Jan 2019 (1 year 1 month)
  • S
    Bachelor's Degree in Philosophy
    Seminario Diocesano de Guadalajara
    Jan 2013 - Jan 2015 (2 years 1 month)
  • U
    Bachelor's Degree in Computer Engineering
    University of Guadalajara – CUCEI
    Jan 2003 - Jan 2007 (4 years 1 month)