Diana Palacios Mosquera

Diana Palacios Mosquera

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Detail

Profesional en Negocios Internacionales
Medellín, Antioquia, Colombia

Timeline


work
Job

Résumé


Jobs verified_user 15% verified
  • A
    International sales executive
    Ancla Asesores-Consultores
    Aug 2023 - Current (1 year 10 months)
    Key Account Management: Develop and maintain strong relationships with key clients, ensuring their long-term satisfaction and loyalty. • Prospecting and Acquisition of New Clients: Identify and contact potential clients to expand the company's portfolio, using effective sales techniques. • Presentation of Commercial Proposals: Prepare and present personalized commercial proposals that respond to the customer needs and objectives. • Contract Negotiation: Negotiate terms and conditions of contracts with clients, securing agreements beneficial for both parties. • Sales Tracking: Monitor sales progress, from initial prospecting to closing the deal sales, ensuring compliance with established sales objectives. • Market and Competition Analysis:
  • I
    International customer sucess agent verified_user Verified experience public Remote experience
    Aug 2021 - Current (3 years 10 months)
    Manage the business of Latin American entrepreneurs with Asia, search for suppliers, preparation of import and export documents, international payment assurance, production monitoring, sale company services to new clients around Latin America, give support and customer service to clients with they orders and documents request Management of live chats with customers to address inquiries regarding betting, financial transactions, and other general logistics and operations related. Maintenance of high standards of quality and speed in service efficiently resolves most issues.
  • SIPI Asset Recovery
    Administrative assistant
    SIPI Asset Recovery
    Aug 2021 - Jan 2022 (6 months)
    Más administrative assistant at Sip I had to support all the operations team, scheduling through the CRM all the services and assigned the right person to develop each work on site also I had to participate in all new projects meeting to make sure everyone had the information accurately.
  • I
    Insurance Collector
    Apr 2021 - Jun 2021 (3 months)
  • Teleperformance Spain
    Costumer Services Agent
    Teleperformance Spain
    Nov 2020 - Apr 2021 (6 months)
    - Responsible for Customer service and sales for an American company, with a presence in the 51 American states, advising clients on billing, payments, upgrades, service improvements. I had to use CRM (Zoho), manage candelar to meet with meetings and KPis, and my schedule was 8am till 4pm Lead generation using CRM, prospect, contact and updat of potential clients through crm
  • B
    International Cooperation Coordinator
    Buenaventura District Mayoralty
    Jan 2019 - Jun 2020 (1 year 6 months)
    - Formulate international cooperation projects to obtain technical, economic and all kinds of resources through national and international cooperation agencies, Manage the District's international relations, Attend meetings, events and other activities
  • F
    Trainer.
    Foundation for Social
    Jan 2018 - Jan 2019 (1 year 1 month)
    - Trainer in Productive Units and entrepreneurship in the project “Training in Arts and Trades for Women from Commune 3 in Santiago de Cali.
Education verified_user 0% verified
  • Grancolombiano Polytechnic
    Public Management
    Grancolombiano Polytechnic
  • N
    Accounting
    National Institute of Commerce Simón Rodríguez
Awards verified_user 0% verified
  • M
    Mobility: I am available to move to another city (currently living in Barranquilla)
  • G
    Grammar: 89% // Listening: 90% // Speaking: 90
  • L
    Language: Professional English
  • O
    Office System: Word (advance), Excel (advance)