Account Manager verified_user
Verified experience
Perficient
Jan 2020 - Apr 2023 (3 years 4 months)
• Managed relationships with 15+ clients, achieving a 95% client retention rate.
- Built and nurtured strong client relationships, gathered feedback on team performance, and strived to exceed expectations.
- Collaborated with technical teams, operations, centers of expertise, talent management, and talent acquisition to guarantee the success of accounts.
- Cooperated with technical teams on RFIs, RFPs, and proposals.
- Oversaw client’s NDAs, SOWs, POs, and Change Orders.