Janine Deligero Customer Service Specialist

Jobs 0% verified

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Real Estate/Solar Lead Generation

Southern Cities Investors

Jan 2025 - Oct 2025 (10 months)

• Achieved a high lead-to-appointment conversion rate of 90%by tailoring outreach scripts and segmenting leads based on readiness to buy or sell.
Digital Marketing Appointment Setter

Alpha Hub

Dec 2024 - Jul 2025 (8 months)

• Coordinating Schedules: Arrange appointments that fit the schedules of both the potential client and the company's sales team or service providers. • Confirmation and Reminders: Confirm appointments with clients and send reminders to ensure attendance.
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Appointment Setter and Lead Generation Specialist

Sunrise Towing Services

Jul 2022 - Nov 2022 (5 months)

• Set appointment • Cold calling • outbound/inbound calls • Carpet cleaning appointment • rebook/rescheduled appointment
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Client Specialist

Lanturn Pte Ltd

Jan 2021 - Apr 2025 (4 years 4 months)

As a Client Specialist, I proactively managed accounts receivable, successfully chasing and collecting 100% of client due or remaining balances. My role involved providing exceptional customer service and sales support, ensuring that client needs were met throughout their journey. Additionally, I utilized lead nurturing techniques to maintain strong relationships with clients from onboarding through to offboarding, fostering loyalty and enhancing overall client satisfaction.
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Technical Support Representative

Kindle (Amazon)

Jun 2018 - Oct 2021 (3 years 5 months)

• months •
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Chat Support Representative

Teletech - Best Buy

May 2015 - May 2018 (3 years 1 month)

• Taking 2 chat at the same time • Handle Order Related Concerns • Taking care of customers Account • Outbound calls to customer if over the phone follow up is needed

Education 0% verified

Janine Deligero

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