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Deepika Rawat
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Ontario, Canada
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- RHR & Administrative CoordinatorRRSB ForexJun 2023 - Nov 2023 (6 months)• Managed full-cycle recruitment for Sales and Operations with talent acquisition, onboarding, induction, and meticulous documentation to ensure a seamless hiring experience. • Handled payroll processing with precision, ensuring full compliance with statutory obligations. • Cultivated strong collaboration and communication with stakeholders, business leaders, and cross-functional teams to align recruitment strategies with organizational goals. Additionally, I planned travel and stay arrangements for internal teams at different office locations, enhancing operational efficiency and supporting team cohesion across various sites.
- LSenior RecruiterLaksh HR ServicesOct 2022 - Mar 2023 (6 months)• Managed recruitment operations for clients in the ecommerce domain, including sourcing, screening, scheduling, candidate correspondence, and CRM updates, consistently meeting monthly and quarterly recruitment targets. Additionally, utilized data entry skills through MS Excel for effective data management, ensuring accurate tracking of candidate information and recruitment metrics, which contributed to the overall efficiency of the recruitment process.
- FHR & Operations SpecialistForbidden Foods Pvt LtdDec 2019 - Sep 2022 (2 years 10 months)• Led full-cycle recruitment for roles in Sales, Operations, and Marketing - conducted interviews, managed onboarding, BGV, and maintained accurate employee records. • Coordinated interviews (in-person and via video platforms like Zoom, Google Meet) in collaboration with Cofounders and Business Leaders. • Administered payroll and benefits, ensuring high accuracy and compliance with all employee data using GreytHR. • Managed vendor relationships, ensuring timely invoicing and processing of payments for smooth financial operations. • Drafted and implemented office policies, ensuring compliance with labor regulations and organizational standards. • Provided support in conflict resolution and spearheaded employee engagement initiative
Assistant Manager - HRABC ConsultantsJan 2017 - Dec 2019 (3 years)• Managed Talent Acquisition processes for internal teams and coordinated interviews to ensure timely hiring. • Ensured smooth employee onboarding and BGV by ensuring all required assets and resources were available on time. • Planned and managed internal training sessions, wellness, and engagement events. • Supported internal communications, managed travel arrangements, and served as the point of contact for vendor liaisons. • Utilized typing skills in MS Office to create offer letters, policy documents, and presentations, enhancing the efficiency and professionalism of HR documentation.- YHR ManagerYumist Foodtech Pvt LtdApr 2015 - Nov 2016 (1 year 8 months)• Independently managed HR and administrative functions and established Tech, Operations, Marketing Finance team of 70 members on roll and 25 members on third party payroll. • Managed Employee onboarding, BGV, asset allocation, and payroll processing, ensuring cost-effective and streamlined operations. • Developed and implemented office policies, driving process efficiency and transitioning to GreytHR, resulting in reduced manual work and enhanced data accuracy. • Optimized executive operations by managing Cofounders' calendars and travel itineraries, ensuring cost-effective travel and time management. • Procured and managed company assets ensuring proper allocation, tracking, and cost management to maximize resource utilizatio
- LSenior RecruiterLaksh HR ServicesNov 2011 - Oct 2014 (3 years)• Managed recruitment operations for clients in Tech, Analytics, Financial Services, and ecommerce domains, including sourcing, screening, scheduling, candidate correspondence, and CRM updates, consistently meeting monthly and quarterly recruitment targets. • Achieved recruitment goals by driving timely and efficient processes to ensure optimal candidate placement and client satisfaction. • Managed a small team of 2-3 members and coordinated recruitment drives, ensuring high productivity and alignment with client needs. Additionally, I took on office administration responsibilities within our small team of 60 members, overseeing office stationery supplies, managing digital assets, and coordinating office gatherings and celebrations for f
- MService Desk AssociateMphasis An HP CompanyOct 2007 - Nov 2010 (3 years 2 months)• Delivered Level 1 technical support to Bank of America employees in the US, resolving software and limited hardware issues—including Severity 1 incidents/emergency changes—using the Peregrine Ticketing Tool. • Engaged with key stakeholders and cross-functional teams (US Network Operations Center (NOC) and Identity and Access Management) to effectively manage changes and incidents. • Ensured accurate and detailed documentation of all changes and incidents, risk assessment, and implemented according to policy. • Consistently maintained a 91% SLA compliance rate. • Proactively identified process improvement opportunities with RCA's on Sev 1 issues and contributed new insights to the Knowledge Base for enhanced issue resolution. • U
- Customer Service ExecutiveIenergizerAug 2005 - Sep 2007 (2 years 2 months)• Delivered email support to U.S. based members and subscribers of Match.com, ensuring prompt resolution of inquiries and issues. • Trained 8 batches of 35 team members each, equipping them with the skills and knowledge needed for optimal performance. • Conducted internal assessments to evaluate and shortlist eligible team members for further development and advancement. Awarded Employee of the Year in December 2006 for outstanding performance and contributions.
Education
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- IPGDBM-HRIMT Ghaziabad - CDLJul 2009 - Jun 2012 (3 years)