Debra Ann Caldwell

Accomplished Independent Contractor with a robust background in customer service and technical support, notably with LiveOps. Demonstrates active listening with empathy as well as being detailed oriented. Strives for the one call resolution along with the white glove service for every customer experience. Excelled in project management and problem-solving, leveraging skills in Microsoft Excel and effective communication. Demonstrated leadership by training new employees and optimizing processes for efficiency and compliance. Talented professional with extensive freelance and remote working experience. Highly organized and self motivated with strong interpersonal, communication, and problem-solving skills.